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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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Victor F's profile image
Victor F 
4 years ago

***** and his team were very helpful and the process was streamline! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

George D's profile image
George D 
4 years ago

Everyone at Loandepot throughout the whole process was excellent!!!!! I would recommend them to everyone and already have sent additional people to them. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Ricky W's profile image
Ricky W 
4 years ago

Very good people to work with they made it so easy for us I would tell anyone that is looking for a loan or buy a house or refinance these would be the people I would go to very nice people 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Debra L De La Cerna's profile image
Debra L De La Cerna 
4 years ago

If could put a star below 0 would. Had loan here years ago, was ok, sold loan after year. This time not good, please ******. Decided refinance. **** ******* was so nice. . Closing cash out way below what said. Fought for what it should have been. Won. **** ******* said don't worry you'll be customer for life with us. HA! HA! Closed. Welcome pkg. May 6th, 1st payment made May 20th, before 1st due date. Kept getting payment due. Was reversal May 27th. *** said didn't get your welcome call that's why we're making sure all good ... read more

Business response:

Hi *****– We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. 

Dave's profile image
Dave 
4 years ago

My experience was great! Quick, personal & responsive! Much better & easier than my personal & business bank with whom I have done business with for 40 years. I real eye opener! 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

robin r's profile image
robin r 
4 years ago

I did a refi with them and amazingly it went great. There was a slight bobble at the end, but they recovered and fixed the problem immediately. 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Karen Ray's profile image
Karen Ray 
4 years ago

Everyone was wonderful to work with *** 5!star service it was a fantastic Experience from start to finish!!! 

Business response:

Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

cj s's profile image
cj s 
4 years ago

we refi'd from 1 loan depot loan to another loan depot for a better rate. we were told our loan was funded and loan origination said the money was wired. we made our 1st payment. all good. then we rec'd notice that we had failed to make the last 2 payments on the old loan and owed late fees. what? then we got a refund for the 1st payment we made on our new loan. i've talked to a dozen people at loan depot. no one will tell us what happened or what is happening. " 

Business response:

Hi ** – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience. 

Eben K's profile image
Eben K 
4 years ago

The only part of this process that I feel went smoothly was the appraisal. It is my understanding that interest rates went up while my loan was pending and that fees were added to my loan as interest rates increased. I felt I had the choice of walking away and losing the low interest rate I had locked or pay the additional fees that were added. I am extremely dissatisfied with Loan Depot. 

Business response:

Hi ****– We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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