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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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Yankee N's profile image
Yankee N 
4 years ago

These folks offer a straight forward mortgage refinancing service that can be done entirely online, painlessly and quickly. When things went wrong, Loan Depot's loan officers are proactive to fix issues, especially ******** Ocang." 

Business response:

Hello! We appreciate your business and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Juan T's profile image
Juan T 
4 years ago

I used their service. Always promptly to clear my questions about the process.very happy with their ********** recommending them to my family and friends. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

KIM B's profile image
KIM B 
4 years ago

I worked with ****** on my loan and he was awesome as were the rest of the people I had contact. He made it seem so easy not stressful at all on the loan part. I would absolutely recommend Loandepot to my family and friends. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Frank / NJ's profile image
Frank / NJ 
4 years ago

My Loan Depot experience was not good. Loan numbers constantly changed. Even the *** changed after I paid the fee to be locked in!?? They charged me for their errors in missing a deadline and I had to argue to be reimbursed! The case manager was condescending and horrible to communicate w/ and the case agent wasnt knowledgeable enough to get things done correctly. There were also way to many b/s fees charged at closing and no one from the company present to explain then except the neutral notary!?? Only reason I continued w ... read more

Business response:

Hi ***** – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. 

Marti M's profile image
Marti M 
4 years ago

Loan Depot makes refinancing stress-free, theyre very efficient from start to finish! The Best Ever! 

Business response:

Hello! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further. 

SidP's profile image
SidP 
4 years ago

I had a good experience refinancing BUT the servicing side of the business is horrible. No one responds to you and they cannot find my loan. 

Business response:

Hi ***– We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. 

Phil's profile image
Phil 
4 years ago

The entire process was confusing - not like the first tie I secured a mortgage from Loandepot.There were too many conflicting emails Different offices sent different notices - the left hand does not coordinate with the right hand in administration.The process is, to my understanding not complete 14 days after closing. I will not use this service again should I need a mortgage 

Business response:

Hi *******-- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can discuss your situation further. Thank you! 

Kristie W's profile image
Kristie W 
4 years ago

I had a great experience with my refi and it was very quick and wonderful and helpful people to work with. My experience during ***** was not similar but they redeemed themselves and totally understandable since it was right when ***** was happening. 

Business response:

Hello! We are happy to hear that our team was able to exceed your expectations. We work hard to ensure that your financial needs are met. Please reach out if we can assist you further. 

P's profile image
4 years ago

Work with **** ******* (********* Licensed ***************, Sr) Loan Depot if you can. He's knowledgeable and great at customer service." 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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