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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were very satisfied how Loan Depot handled our loan. They answered the questions we asked, returned our calls promptly, kept us informed each step of the away. All the people we came in contact with were very knowledgeable and pleasant.
Business response:
Hello! Customer satisfaction is our priority and your feedback is greatly appreciated. We are honored to be your lender of choice and look forward to working with you again.
This was my second refinance in the past three years. The first was OK - required my filling and sending a lot of paperwork. With LoadDepot the same goal was accomplished much quicker, with little paperwork to send, and most of the procedures were handled online requiring little input from me.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
Excellent customer service, true and commitment to your overall outcome. This is my first home purchase and will always use LoanDepot as my lender.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Underwriters did not appear to have experience necessary to request specific information at one time and repeatedly asked for pieces of info instead of specifically asked for the entire document that was needed. Had 3 loan rate locks due to ineptitude. Very disappointing to have to continue provide the same information repeatedly because what was desired was not asked for the 1st 2 times. Loan Officer was okay and ********* Mgr. was responsive. Towards the end they both were a little difficult to reach and response time was ... read more
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Best and easiest ever. Professional, personalized service extremely knowledgeable and helpful.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
we were looking to refinance our house (for the 2nd time) to access low interest rates. Found loandepot from online search of recommended places. Spoke with Care ***** who did a fantastic job giving us information and no pressure approach; helped us weigh pros/cons and we ultimately went with loandepot, got a great rate and super low closing costs. Loan is in process of being finalized, Care has been very responsive and supportive during the process, and we would definitely recommend loandepot.com to others.
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
LoanDepot's skilled, knowledgeable and competent team made my refinance process go quite smoothly. I found LoanDepot's state-of-the-art online dashboard easy to use and convenient to access loan documents. More importantly, I had a pretty tight schedule to close the loan, and LoanDepot's team made it possible to fund the loan in less than three weeks! I am very satisfied with the support I received and happy to refinance my home through LoanDepot.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
The underwriting team created lot of unwarranted issues for us and delayed the closing of our home by full 1 month. We had 800+ credit scores and solid job with W2 income in 150K+ - the issues were not related to anything related to that. The loan processing and underwriting team just disappeared for 3+ weeks and then asked us for an extra plumbing inspection cause the appraiser saw a small dark spot in the basement ceiling and mentioned that in the appraisal report. We had got a full home inspection done which talked about ... read more
Business response:
Hello -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
During the process I went on vacation and had to close my loan while I was away. Loandepot made it very convenient for me to do that.
Business response:
Hello! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs!
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is open now. It will close at 6:00 p.m.
Need help? Contact us.
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