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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company ever, and forget about getting your appraisal money you paid it's non-refundable which is not told to you by there loan representative. They are all nice to get you sign up run your credit and build your hopes up and basically mislead you and the communication goes dead silence once they get you where they want you. You waste your time sending paper work in and then they still keep asking for the same paper work. this is a ridiculous company, they basically s**** you out of 500 appraisal, tell you some nonsense... read more
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Fast, smooth, and easy. Thank you so much. Keep up the great work. What you do helps change lives.
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
They charged me $21.70 to 'lock in' rate and said I could cancel. I am still seeing the money taken out on my credit card. Kindly refund or I will take this matter further.
Business response:
Hello We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
Fair pricing, great customer service. EXCEPTIONAL FUNDING TIME. ******* C is a great representative of LoanDepot and their core values
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Impressed by punctuality and helpfulness in all communications. All aspects of refi handled well.
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
At closing, our attorney pointed out that our monthly payments were incorrectly calculated due to an incorrect escrow amount. We cancelled our refinance since their error would end up not saving us anything on our monthly mortgage payment. However, they refused to reimburse us any fees (appraisal, credit report) even though they were presenting us a false monthly mortgage payment. The customer service after that was abysmal. Our agent was rude, the processing team was indifferent to our situation, and I had to call customer ... read more
Business response:
Hello -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or customercare@loandepot.com. Wed like to hear more.
The process of refinancing our home was made super simple by everyone at Loan Depot. They promised to close in 45 days or less and it took less than 30.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
The loan Depot loan officer got my SSN from lending tree and performed a hard inquiry without asking my permission to run my credit. I wasnt even interested in the cash out refi he was trying to sell my on. I was on lending tree looking for HELOC rates. I started getting notifications while on the phone with him that I had a new inquiry on my credit report. I asked if he ran my credit and he said yes and he assumed it was ok. I told him he is supposed to ask permission. I was very upset, and Im writing the credit bureaus to ... read more
Business response:
Hello -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
The best costumbre service from my loan officer ***************************
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open at 9:00 a.m.
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