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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional manners , very respectful of my time and all my questions no matter what they were. Were explained in great detail and in a laymans way to understanding each detail.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
*********************** is an amazing loan officer who explained everything and made the whole process as smooth as possible! ****************** provided excellent customer service and responsed to my questions very quickly! I highly recommend him!
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
I called to apply for a home equity loan, but my Mortgage Banker suggested that I refinance. At first I did not want to, but I'm glad I listened to him and my rate went down from **** to *****, went down from 22 years remaining mortgage to 15 years + paid off all my credit card debts and have extra money left to do some work on my house.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Application process was very easy and quick. But, beware, once you are approved, you sign the paperwork and get word the loan is funded, it takes them FOREVER to disburse funds and they do NOT communicate that. I closed my loan on 9/4 and today 9/15 funds have still not been disbursed.
Business response:
Hello -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
I was quite clear to ************************* of LOAN DEPOT that I was seeking refinance RATE INFORMAION ONLY, but was sent a loan application that was NEVER requested. Never gave permission for them to run my or my husbands credit. Then we receive ADVERSE ACTION NOTICE saying our application was denied because our CREDIT APPLICATION was INCOMPLETE. WOULD NEVER RECOMMEND THIS COMPANY EVER
Business response:
Hello We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
Terrible service and will get rude and ugly with you if you choose not to go with them also will run hard credit inquiry on you without asking.
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
These people were fantastic! They didn't push or posture and they gave me exactly what I wanted. If you are looking for someone to refinance your house go with loanDepot. I do not have one bad thing to say about my experience.
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Excellent job on a refinance, in particular the loan officer ************************ The property is very non-standard (rural, small luxury house on a large property, plus a manufactured home as well, which seems to confuse a lot of lenders). **** was able to grasp the complexities involved easily and did a lot of extra work to confirm that a loan could go through on it before he would even let me give a deposit. Always kept me up to date on everything, really honest and straight-forward, and also has a very amiable demeano... read more
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Beware, for my loan, they will refinance into their own loan which doesn't allow moving the payment day or bi-weekly payments. These are some things they should've told me before I signed up with them. But they can circumvent telling you this information by saying they don't know who the lender will be until it finalizes.
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open at 9:00 a.m.
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