This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Find the perfect place to belong at The Social Normal. Our student-friendly community offers one-, two-, and four-bedroom, furnished apartment homes so that you can begin living your best life on day one. Get to know your neighbors and community while enjoying our expansive amenity package: Fitness Center with Tanning Beds Outdoor Lounge with Grills, Fire Pits, and Additional Seating Resort-Style Pool Full-Size Sand Volleyball Court Enjoy a short commute to Illinois State University and Heartland Community College or grab a ... read more
9 Traders Cir, Normal, IL, 61761, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Verified Renter It’s very good! Everything works like the water, the stove, the fridge and everything was clean. The restroom is very nice and so are the rooms
Business response:
Alexxis, thank you for your 5-star review of your well-kept apartment. We are always happy to help with whatever concerns may crop up in the future, so please do not hesitate to get in touch if you need anything else.
Verified Renter I love it here. Although , my dryer is broken and the maintenance seems to take their sweet time fixing things. Other residents are sweet and I enjoy that I have my own bathroom. Looks much better once you decorate it! Thin walls though but water pressure is good and you really get a decent amount of space. Close to ISU and to Heartland. As well and a Circle K and a Starbucks and Dunkin!
Business response:
Tabitha, we appreciate you sharing your favorable feedback. It means a lot to know how pleased you are with your home and our prime location. Still, we want you to be completely satisfied with your home and ask that you reach out to us at thesocialnormal@trinity-pm.com so we may address your maintenance concerns. We look forward to speaking with you!
Verified Renter If you want a cozy place and a great community this is where you should stay. The staff is amazing and very helpful. Could use a little more updating for the price but overall a good experience
Business response:
Kaitlin, what a wonderful acknowledgment of our community and team! We are so glad to hear how satisfied you are with your home and the attentive service of our team. Please don't hesitate to reach out to us if you have any suggestions for how we might improve your experience.
Verified Renter Overall the location is great and the option to have a 6 month or a year lease is really nice. My only problems with the Social Normal is that there is no security at night or on weekends. Which leads to really loud parties. Some people have work or school and don’t want to be up till 2 in the morning. Another issue is parking. There should be no reason that someone in the front building has to park all the way in the very back. There needs to be a better system.
Business response:
Rhiannon, thank you for your time. We love the location of our community and are glad you agree. We expect our residents to abide by our community noise policies and are sorry to read your feedback. We would love to understand more details about your experience to identify ways we may assist. At your convenience, please call or stop by our office. We hope to restore your comfort in our community soon.
Verified Renter I’ve had a good time so far at the social! I’m glad that I’ve had the opportunity to move in here! The amenities are great and you can’t hear a thing!
Business response:
Ashlyn, thank you for making a home with us! We are glad you have already been impressed by our top-notch amenities and quiet community.
Verified Renter The apartment community is so inviting and I love all the amenities that I can use. The apartment itself had a couple of issues at first, but the service has been amazing.
Business response:
Tricia, thank you for taking the time to share your excellent remarks. We are delighted to know how pleased you are with our top-notch amenities and the excellent service of our team. Still, please don't hesitate to reach out if there are any other concerns we might assist you with.
Verified Renter I love the community here. It is so awesome and there are so many great amenities especially for the cost of this place. The area is great too.
Business response:
Isabella, it is fantastic to hear you have taken advantage of our affordable apartment homes and top-notch amenities. Thank you for the great review, and have a wonderful day. We hope you continue to love it here.
Verified Renter Loving my experience so far. Everything is fine. I have no problems so far so everything is good Everyone seems nice and friendly. I can’t wait to see what also the social has in store
Business response:
Amber, thank you for letting us know how happy you have been with your living experience! We take great pride in our ability to maintain a peaceful living environment for residents, so we hope you continue to take advantage of everything we have to offer.
Verified Renter I have not been thrilled with my experience here. The staff often doesn’t know what’s going on, which makes communication difficult. Other residents tend to be very loud at times as well.
Business response:
Thank you for sharing your thoughts about our communication and atmosphere. Our team works hard to address any concerns in a timely and effective manner, and that includes making sure we are available when you need us. That said, please know we are eager to improve our service as soon as possible, and if you email us at thesocialnormal@trinity-pm.com, we can gather the information we need to help your experiences improve right away. Thank you again.
The Social Normal Student Spaces has a 4.1 star rating with 577 reviews.
The Social Normal Student Spaces is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com