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The Social Normal Student Spaces
- Apartments
- Normal, IL
About this business
Find the perfect place to belong at The Social Normal. Our student-friendly community offers one-, two-, and four-bedroom, furnished apartment homes so that you can begin living your best life on day one. Get to know your neighbors and community while enjoying our expansive amenity package: Fitness Center with Tanning Beds Outdoor Lounge with Grills, Fire Pits, and Additional Seating Resort-Style Pool Full-Size Sand Volleyball Court Enjoy a short commute to Illinois State University and Heartland Community College or grab a ... read more
Location details
9 Traders Cir, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Verified Renter I have not been thrilled with my experience here. The staff often doesn’t know what’s going on, which makes communication difficult. Other residents tend to be very loud at times as well.
Business response:
Thank you for sharing your thoughts about our communication and atmosphere. Our team works hard to address any concerns in a timely and effective manner, and that includes making sure we are available when you need us. That said, please know we are eager to improve our service as soon as possible, and if you email us at thesocialnormal@trinity-pm.com, we can gather the information we need to help your experiences improve right away. Thank you again.
Verified Renter This apartment complex is so nice. Everyone that works here is amazing and helps you with anything you need. The maintenance guys are always here right away to help you get your stuff fixed.
Business response:
Emily, thank you for the glowing review of our team. We are dedicated to providing our residents with an outstanding experience, and it feels good to know that we are getting things right.
Verified Renter My stay here has been wonderful. I have received happiness. I have received great service. I am really enjoying my time at the social. It is wonderful.
Business response:
Samantha, we appreciate your review. Nothing is better than knowing you have had a wonderful experience in our community. We will let our team know you are enjoying it here.
Verified Renter My resident experience has been great so far. The move in was smooth, the utilities are great, and the space is nice. I have no real complaints except that the resident before me left the room filthy.
Business response:
Victor, thank you for your time. It sounds like you have had a fantastic experience in our community. We will let our team know you are happy.
Verified Renter Very spacious apartments and they do well at fixing things! I love how upkept the apartment is even the classic apartments. I really think I will renew my lease
Business response:
Shakiya, thank you for your review. We pride ourselves on keeping our community pristine, and your feedback is validating. We will share your positive sentiment with our team.
Verified Renter Everything is awesome besides people parking in spots near me that don’t live here. I really appreciate how fast things get fixed like my AC when it went out and how friendly the people are that work there!
Business response:
Mason, we are thrilled to hear that our maintenance team has provided prompt and professional service thus far, and we hope you continue to have a top-notch experience. Please feel free to reach out if you would like to discuss your concerns with our parking facilities further. Thank you.
Verified Renter Good area and fun people to be around. Move in was super easy and everyone was sure friendly. Some issues in the apartment but we’re easily resolved by maintenance team.
Business response:
Alexandra, thank you for your review. We are glad your move-in experience went smoothly. We will let our team know they resolved your maintenance concerns promptly. Take care.
Verified Renter Since I’ve been here I haven’t had any problems. So far everything is good and I hope that it stays that way. I hope everything goes well enough for me to renew my lease once it’s over.
Business response:
Robert, we appreciate your review. It sounds like you have had a lovely experience in our community. Your satisfaction is our top priority, so please let us know if you need anything in the future.
Verified Renter It has been good so far but the customer service could be better when issues occur. I also think they could be faster when it comes to completing work orders.
Business response:
Mackenzie, it is good to hear you have enjoyed your apartment home thus far. We aim to provide excellent customer service and appreciate your feedback about our response times. Please feel free to call or email us in the office if there is anything you would like to discuss with us in person.
Frequently asked questions about The Social Normal Student Spaces
How is The Social Normal Student Spaces rated?
The Social Normal Student Spaces has a 4.1 star rating with 560 reviews.
When is The Social Normal Student Spaces open?
The Social Normal Student Spaces is open now. It will close at 3:00 p.m.
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