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The Parke at Trinity Apartment Homes
- Residential Leasing
- Raleigh, NC
About this business
Location details
5301 Creek Ridge Ln, Raleigh, NC, 27607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter I had a few issues went to the office talked to the new office manager our property manager she's amazing took care of everything right then and there could not ask for better
Business response:
Thank you for the kind words! We're so glad to hear you've had a positive experience with our office manager. We strive to make sure our residents feel heard and supported, and we're happy to know she was able to address your concerns promptly.
Verified Renter We don't have the amenities listed on website. Management always changing. Nobody picks up after their dog. The community we have built as neighbors is great.
Business response:
Bianca, we are encouraged to learn you are pleased with the community you have built with your neighbors. However, we certainly want you to feel wholly satisfied with your experience, so we are sorry to learn about your upkeep and operational concerns. We are happy to address your needs and invite you to call us or stop by the office at any time so we may improve your home life. Thank you.
Verified Renter The experience has been horrible from the beginning. When trying to inquire for an apartment it is difficult to get in contact with the property. There are many times in which the staff have closed the office early. The office is often closed with no notice. The leasing agents are very poor at communicating with you and do not. show care when it comes to addressing your concerns The maintenance staff is slow at completing any task. .
Business response:
Karla, thank you for reaching out with these concerns about communication and responsiveness to your work orders. We hold our residents in high regard and strive to exceed your expectations in every way. We will gladly review your comments in more detail as well as speak with you directly about these matters. Will you please call or visit us for further assistance? We hope to hear from you and resolve any needs in your home promptly.
Verified Renter this is a perfectly serviceable place to rent from. i like the amenities and it is a very nice neighborhood that is in a very comfortable location
Business response:
Thank you for your review! We appreciate you taking the time to share your experience. We're glad you enjoy the amenities and the neighborhood at The Parke at Trinity Apartment Homes.
Verified Renter I really like how quickly maintainance requests are handled and how nice the folks in the leasing office are. Very clear and informative. The park here is also well kempt and clean!
Business response:
Thank you for the kind words! We're happy to hear you're enjoying the prompt maintenance service and the friendly team at The Parke at Trinity Apartment Homes. We also appreciate your feedback on the park, we're glad you find it well-maintained and clean.
Verified Renter Great staff ,friendly neighbors,nice outside things to do the amenities is great to use as well a nice area to live in they have the pnc a lot of food places are near as well.
Business response:
We are truly honored that you hold our community in such high esteem! Thank you for letting us know.
Verified Renter This is such a beautiful complex with everything one would and should need. It is a great location close to everything, highway, train station and airport.
Business response:
It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know.
Verified Renter Been dealing with a leak for almost 3 weeks. Haven’t been able to unpack and just enjoy my apt. Other than that what can I say? It’s been rough. Lol
Business response:
Anonymous User, even though it was a negative experience, we appreciate your feedback. We hope to learn from our mistakes and make things right. Please let us know how we can make it up to you. Feel free to contact us directly at the leasing office at your earliest convenience.
Verified Renter I really like where I stay it is a safe environment for me and my son and the staff is top tier. There are good people in the community that look out for each other.
Business response:
Hi Kenneth! Thank you so much for taking the time to leave us a review. We love to hear your feedback, and we're so glad that you are happy. Thanks again! From your team at The Parke at Trinity Apartment Homes
Frequently asked questions about The Parke at Trinity Apartment Homes
How is The Parke at Trinity Apartment Homes rated?
The Parke at Trinity Apartment Homes has a 3.7 star rating with 747 reviews.
When is The Parke at Trinity Apartment Homes open?
The Parke at Trinity Apartment Homes is closed now. It will open at 10:00 a.m.
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