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The Parke at Trinity Apartment Homes
- Residential Leasing
- Raleigh, NC
About this business
Location details
5301 Creek Ridge Ln, Raleigh, NC, 27607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Very friendly and helpful staff.....I enjoy the landscape and amenities.Its very clean and quiet.Im happy we made the move here can't wait to see what else they have in store for us.
Business response:
Dear Anonymous User, Thank you for your positive feedback! Our goal is to continue to provide a 5 rated experience. We appreciate you and your business. ~ Your team at The Parke at Trinity Apartment Homes
Verified Renter Initially there were a lot of things wrong with the apartment but I was able to get everything fixed prior to move in so I love it now! They need to make sure these apartments are walked and everything is up to par prior to renting.
Business response:
We do aim to provide a fully prepared apartment for move-in and appreciate the heads up about this. Thanks, too, for mentioning that the items have been resolved and we will work toward your continued satisfaction, Juneah.
Verified Renter A very smooth process and so far everyone including maintenance guys have been very nice. A few things need to be repaired but I haven’t even been here a week yet
Business response:
We appreciate your validation of our efforts to provide a wonderful community for our valued residents!
Verified Renter Had a great move in experience. Staff was professional and attentive. Made the move in process quick and easy. Very excited to experience living here.
Business response:
We appreciate your validation of our efforts to provide a wonderful community for our valued residents!
Verified Renter Wonderful community, wonderful staff. Didn’t expect so many issues with the apartment however. That being said, my main man Wayne is on top of everything, from amenities to good energy, I love it here!
Business response:
Your fantastic rating indicates that our efforts to provide a high-quality living experience have been fruitful. It is much appreciated!
Verified Renter Great place to live. Office are alway welcoming and friendly. Quiet neighborhood. Very close to any shopping center. Just a really nice place to live.
Verified Renter I think it’s a cute little apartment. There are definitely somethings that need to be fixed/upgraded. My service requests have not been taken care of so far and it’s been over a week. That is worrisome. Overall everyone is quiet and keep to themselves. I think it’s a good start for anyone looking to start over or move out on their own. Von was amazing and has been pretty decent with communication and helped me get into a better apartment so I appreciate That.
Business response:
Dasheia, even though it was a negative experience, we appreciate your feedback. We hope to learn from our mistakes and make things right. Please let us know how we can make it up to you. Feel free to contact us directly at the leasing office at your earliest convenience.
Verified Renter Sing a few bugs but went out and got spray. Other than that enjoying the apartment. Neighbors are friendly and are on the same side of the building as well.
Business response:
Hello, Allyson, and thank you for letting us know your overall impression of our community and your home is a positive one. We would be happy to chat with you about an additional pest control treatment or two, so please connect with our office team.
Verified Renter Roach infestation. I’m terrified of roaches and living here has been a nightmare. Pest control doesn’t really help much so you’ll have to pay even more out of pocket to possibly get it under control. There were many issues with the unit upon move in. Staff isn’t very responsive and you’ll have to eventually go to the office if you want to talk to someone. Honestly, I regret moving in. Save yourself the stress and find somewhere else to live. I’m now just waiting for my move out date.
Business response:
Danielle, our goal is to provide a sense of ease and convenience for our residents, so we are troubled to learn about your pest concerns and to know you do not feel well cared for by our team. We hope to earn your trust in our community and provide a lasting solution to your situation, so we encourage you to visit us in the office so we may speak with you directly and immediately accommodate your needs. We are committed to improving your living experience and providing peace of mind.
Frequently asked questions about The Parke at Trinity Apartment Homes
How is The Parke at Trinity Apartment Homes rated?
The Parke at Trinity Apartment Homes has a 3.6 star rating with 748 reviews.
When is The Parke at Trinity Apartment Homes open?
The Parke at Trinity Apartment Homes is open now. It will close at 5:00 p.m.
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