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The Parke at Trinity Apartment Homes

3.6

About this business

Location details

5301 Creek Ridge Ln, Raleigh, NC, 27607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.6748 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Do not expect them to ever answer the phone. As a resident it is almost impossible to ever reach them via phone resulting in you having to go to the office every time. Office staff does not communicate between themselves or check emails. 

Business response:

Matthew, thank you for sharing your review. Our team aims to be easily accessible, and we apologize if we could not answer the phone when you called. We value resident communications and encourage you to stop by the office or try calling again so we can be sure to address your concerns. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Absolutely love the location and apartment. Only downside is people not cleaning up after themselves in the courtyards. Would definitely recommend as we’ve made some good friends here! 

Business response:

We put our efforts into making our community feel like home for our residents, so it means a lot to know our efforts have made a meaningful impact on your experience! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter My family & I have enjoyed our short experience here thus far & look forward to what the future may hold at my new residence. Our dog has had the pleasure of enjoying the dog park. My daughter really enjoys the pool. The neighbors are friendly, and the neighborhood is quiet. 

Business response:

Home is where the heart is, so we are elated that yours is worthy of so many stars. We are honored to provide such comfort to you. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Everything went smoothly, I’ve enjoyed every single moment thus far. Thanks to staff who have done all to make my move as easy and successful as possible 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Quite community with plenty of amenities! The kids are able to ride their bikes, no spending through the parking areas. Convenient package station= No porch pirates!! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter There was a lot of delay with moving in on my moving day and they were painting and cleaning on my move in day which just kinda rushed everything. Some minor maintenance issues need to be fixed but other than that the community has been great. The apartment and amenities are definitely worth it and I really like the smart locks and even my neighbors and maintenance are great they offered Assistance and all when unloading my U-Haul since I wasn’t able to start till 7pm. 

Business response:

Our team works hard to provide an outstanding experience for our residents, and it is wonderful to see that you are satisfied with our efforts! Thank you. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter It’s getting better, more cleaner just need to be more safe, roaches are still an issue but everything else is ok. Dog park need to be cleaner and need to start fines if no one pick up poop. Staff are Amazing. Just the apartments need alil more care 

Business response:

Your happiness is always our goal! We appreciate your support. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Overall good experience, well mantained. Very quit. Close to my job. No issues with other neighbors. People respect each other and bring help. 

Business response:

Thank you, Alberto, for complimenting our peaceful and well-maintained community. We are fortunate to have fantastic residents and are glad you have noticed that, as well. Please let us know if there is anything we can do to ensure your 5-star experience. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter For the most part it’s very chill here. Staff is very nice. There’s a little bug issue and the walls are thin so you can hear a lot of noise but overall it’s not a bad place to live. Emergency vehicles come through here way too often so that adds to the noise. 

Business response:

Haley, thank you for sharing your satisfaction with our community's calm atmosphere and diligent team. Nothing is more important to us than our residents' experience, and our team endeavors to utilize your feedback to continue enhancing your experience. If there is anything we can do for you, please don't hesitate to let us know! 

Frequently asked questions about The Parke at Trinity Apartment Homes

How is The Parke at Trinity Apartment Homes rated?

The Parke at Trinity Apartment Homes has a 3.6 star rating with 748 reviews. 

When is The Parke at Trinity Apartment Homes open?

The Parke at Trinity Apartment Homes is open now. It will close at 5:00 p.m.  

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