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The Management Group Inc
- Real Estate
- Vancouver, WA
About this business
The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
Location details
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Krystyna C****** was very helpful ensuring the repair of the broken sprinkler at my home! Many thanks for the timely update. Thanks again!
Business response:
This is great to hear! Thank you for sharing your experience with us here at AMS. We're happy we were able to help repair your sprinkler quickly and if you ever run into any other issues, don't hesitate to reach out to our team again!
Terrible experience with this office. No communication from staff after application filed for 7 days! Not the 48 hrs promised. Then 3 more days to be told someone applied for the house we wanted 3 hrs prior. Staff did not return calls, and when reached was told they are too busy to talk, call back next week. Completely unprofessional all around. Home owners should be warned they are losing copious amounts of revenue as homes sit empty while applications for those homes go unanswered. As contrast, a competitor was able to ret... read more
Business response:
We are so sorry to hear this. Our team is dedicated to providing our residents with the attentive, high-quality service they deserve, so it is disappointing to hear you feel we missed the mark with you. We will be taking this feedback into account as we move forward and if you have any remaining questions or concerns for us, please contact us when you can. Thank you.
We've been working with TMG for two years and have been very pleased with their services. Julie A******* has been our property manager for much of that time and she has proven herself to be reliable and notably pleasant to work with. She has facilitated several improvements and repairs and her efforts have made a difficult job look easy.
Business response:
Thank you for your two years of loyalty and for your kind feedback for our team here at TMG. We want you to continue to feel the peace of mind of knowing your community is in good hands. If you ever have any concerns or questions, please let us know!
Dave from the maintence department is always very pleasant, thorough, knowledgeable. Today he repaired a couple mouse holes under my kitchen sink and tightened a door knob which has been loosened during an att empted break-in. I appreciate and rely on his expertise and professionalism.
Business response:
Thank you! Our hard-working team takes pride in going above and beyond for our residents, so we really appreciate your great feedback. As always, let us know if you run into any other issues and we'll be out to help as soon as possible.
I absolutely loved living at the ***** ****** *******Apartments. It was quiet, gated and a fairly small complex for apartments which was nice. The manager Ariel was always friendly and pleasant. I would have lived here a very very very long time if could. The only reason for the 4 star rating is there was a misunderstanding about the garages, that we had to give up and we continue to see people doing the exact thing we were told wasn’t allowed which is frustrating. Other than that, our apartment was nice and clean no mold an... read more
Business response:
Thank you very much for taking the time to leave us this feedback. We're thrilled to hear you loved your experience at our apartments and we are sorry about any miscommunication that occurred regarding the garages and our policies. We'd love to have you back in a TMG community the next time you're looking for a home, so don't hesitate to reach out to our office if you ever have any questions or would like any additional information. Thanks again and we hope you're doing great!
Dave did a great job fixing both bathrooms in a timely manner
Business response:
Thanks for this feedback. We are proud of our hard-working team members. If you ever run into any other issues, don't hesitate to let us know!
Jim T***** is the best manager! He's professional yet kind. Always has time to sit and chat. He's made the Crossings a community. Robert P**** is an exceptional maintenance man, always right there as soon as we ask. I can't recommend this community any higher!
Business response:
Thanks for the kind feedback! We love helping our residents get the exceptional service and living experience they deserve. Please reach out to our team if you ever have any questions, suggestions, or concerns!
Krystyna provided a prompt reply to my E-mail request with the needed information. She also followed up with me to see if I needed any additional information.
Business response:
Thank you! We're glad we were able to assist you and if you have any additional questions or need any help, please reach out to us again!
Pardella B****** is a ROCKSTAR! Thank you so much for your help. Friendly and answered my questions and also responded to me via email in a timely manner.
Business response:
Thanks a million for this glowing feedback! We take great pride in providing exceptional service, so it was a pleasure helping you with your questions. We'll be sure to pass along your kind words. Please don't hesitate to contact us in the future if you need any more assistance. Thanks again!
Frequently asked questions about The Management Group Inc
How is The Management Group Inc rated?
The Management Group Inc has a 4.6 star rating with 356 reviews.
When is The Management Group Inc open?
The Management Group Inc is open now. It will close at 6:00 p.m.
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