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The Management Group Inc
- Real Estate
- Vancouver, WA
About this business
The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
Location details
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have bought a house in one of their property and has contacted them several times with some questions. I was pleased with Pamela N*****, the Association Administrator. Super quick response, she forwarded my request to the right person. I like how they do business. I would recommend them to other people.
Business response:
Thank you for your positive review, we're happy to have Pamela on our team!
Jorge F**** went above and beyond! We are grateful for helping us through a tough time in our life. We recommend him highly!
The management staff left all my stove burners on on high, as well as my oven on, during a *** inspection of my apartment while I wasn’t home on New Years Eve. Like, walked away and closed the door with the stove glowing res all afternoon with nobody home. Fortunately, I came home early from work to discover the situation - including the kitchen cabinets that had melted from the heat. The office staff had posted the wrong dates that they wouldn’t be available, so while I thought that someone would be available that day durin... read more
Business response:
Per our communication with you earlier today, we will have your last concern resolved on Monday. We do appreciate your patience and understanding.
Excellent service by Pamela and response time for scheduling an appointment.
Very quick and professional response to my requests. Thank you.
Dorene was great as always, she always gives her best when helping us. I really appreciate everything she does.
1/8/2020 excellent customer service once again. Chelsea in maintence was very lovely when I called regarding a question and Dave is always professional, thorough and does very good work on any repair needed.
Business response:
Thank you ******for your kind and supportive words. We are happy to hear that Chelsea and Dave provided you with exceptional service.
I always appreciate working with The Management Group people. I have been working with this company, as an income property owner, since 1998 and have always had positive experiences with them. I especially appreciate the kind and professional treatment I receive from Ellen N***** in Accounting, and also Jorge F**** as my manager. Thank you everyone at TMG! It's been great for 21 years! Keep it up!
I had a problem with rent out of my bank account being paid twice per month. It turned out that this problem was entirely of my own making. Ellen helped find the issue and pointed me in the direction to fix it. She did that within hours. Also had a check ready for the overpaid amount. Great service.
Business response:
Thank you **** for the kind words. We do our best to provide exceptional customer service and happy that Ellen was able to help in resolving your issue. Hope you have a Happy Holidays.
Frequently asked questions about The Management Group Inc
How is The Management Group Inc rated?
The Management Group Inc has a 4.6 star rating with 356 reviews.
When is The Management Group Inc open?
The Management Group Inc is open now. It will close at 6:00 p.m.
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