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The Management Group Inc
- Real Estate
- Vancouver, WA
About this business
The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
Location details
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
1/8/2020 excellent customer service once again. Chelsea in maintence was very lovely when I called regarding a question and Dave is always professional, thorough and does very good work on any repair needed.
Business response:
Thank you ******for your kind and supportive words. We are happy to hear that Chelsea and Dave provided you with exceptional service.
I always appreciate working with The Management Group people. I have been working with this company, as an income property owner, since 1998 and have always had positive experiences with them. I especially appreciate the kind and professional treatment I receive from Ellen N***** in Accounting, and also Jorge F**** as my manager. Thank you everyone at TMG! It's been great for 21 years! Keep it up!
I had a problem with rent out of my bank account being paid twice per month. It turned out that this problem was entirely of my own making. Ellen helped find the issue and pointed me in the direction to fix it. She did that within hours. Also had a check ready for the overpaid amount. Great service.
Business response:
Thank you **** for the kind words. We do our best to provide exceptional customer service and happy that Ellen was able to help in resolving your issue. Hope you have a Happy Holidays.
As a property owner I am so thankful that TMG has employed people that know what they are doing when it come to making repairs. I have been in the rental business for 40 years and have built new houses and have been exposed to just about every phase of remodeling and repair work. When I see someone who is conscious about their work and diligent to do it right, I recognize it. Brandon came out to do a few jobs that I was unable to do, some involving crawl space work and attic work. He never complained or had anything negative... read more
Business response:
Thank you *** for the nice review. We appreciate your confidence in our services, depth of knowledge and customer service strengths. We appreciate your business and look forward to a long relationship ahead.
This review is for Julie A******* at TMG - she has been great to my wife and I over 2 years of renting a lovely single family home in La Center, WA. She is cordial, responsive, and respectful. We are in our 70s and my wife and I have been treated terrifically by Julie. it is a tough business she is in, with a large assortment of people she has to deal with I'm sure. She treated us extremely well and I am sure she treats everybody as well. Good luck Julie - you are great! Take care - happy holidays - **
Business response:
We appreciate your review and enjoy receiving positive feedback when our team is providing excellent service. Thank you!
I had a great experience with Pardella today - she was professional, so helpful and very warm and friendly.
Business response:
We value your feedback and love to hear when our team is providing excellent service. Thank you!
Ms. B****** is courteous and very helpful. Great service provided. Many thanks.
Pamela did research in order to answer my two questions about upcoming changes to our parking policy. I appreciated her information & instructions. In addition, she replied within 24 hours!! Thank you!
Our property manager Julie A******* has been incredibly helpful with use in overseeing our rental. She is very punctual with appointments as evidenced by our request to visit the property while it was vacant. Also, there were some issues with the painters and she addressed that matter immediately. She gets five stars and sorry that there were not higher ratings of her service to us and our property
Frequently asked questions about The Management Group Inc
How is The Management Group Inc rated?
The Management Group Inc has a 4.6 star rating with 322 reviews.
When is The Management Group Inc open?
The Management Group Inc is closed now. It will open tomorrow at 9:00 a.m.
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