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The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Ford was excellent in helping us look for rentals, very nice, very polite, would suggest anyone looking for rentals come here
Ford was excellent in helping us look for rentals, very nice, very polite, would suggest anyone looking for rentals come here
Business response:
That's so great to hear! As always, please let us know if you ever need any additional assistance. Thanks so much!
I needed help logging in to the new AMS Portal and Krystyna C****** responded quickly and helped resolve my problem. Thank you!
Business response:
We're so happy to hear you've been receiving the five-star service you deserve from our team here at AMS. Never hesitate to reach out whenever you have any questions or concerns and we will always be happy to help. Thanks so much!
I just had a good experience with Pamela in the HOA department. Thank you for having such a pleasant and efficient person on your staff!
I currently had to move on short notice and decided to relocate to Vancouver. I called and met with several rental agencies and by far the staff at TMG were the most friendly and beyond helpful!!!! With having to move so quickly they were so accommodating to all my excessive calls and questions. Luis, Emily, Ford, Megan and Jenna were always so pleasant when I would call or come into the office. I never felt like I was a bother and never felt like they were being short with me, which I had dealt with a lot while looking with... read more
Business response:
You are so welcome and thank you so much for choosing TMG. We understand how stressful moving can be, especially when it's on such short notice. Our team was more than happy to help you and your family choose the right home and we are thrilled you've been happy with your experience. As always, if you need anything else from our team, don't hesitate to reach out! Thanks again!
I've had my issues with TMG regarding the HOA and the situation with the location of our home due to the "green trees track" that separate another townhome units that are located on the backside with trimming in the past...getting better with the follow ups recently. That said, I'm lucky to be working with Stephanie W***, Association Administrator, who follows up SO promptly and gives regular feedback when individuals that I directly contact do not. I especially appreciated her follow up regarding the siding that somehow got... read more
Business response:
Thank you very much for taking the time to share your experience with us. We're really glad to hear you've been happy with your interactions with our team and we look forward to continuing to provide you with the high-quality service you deserve. Please feel free to let us know if there is anything else we can do to help make your experience even better. We will always be happy to help!
Leo came out to fix my toilet and he did an awesome job!
I do not recommend renting from TMG. After they agreed I was overcharged for my final utility bill, they are unwilling to simply call the utility company and resolve the issue. During my entire renting experience they were extremely slow to respond and generally unhelpful, but upon move-out, their unhelpfulness has cost me even more money.
Stephanie W***? Association Administrator was very helpful and kind in helping me figure out my accounting problem. She emailed me right back and closed out my problem very promptly. Thank you!
Business response:
Thank you! Here at AMS, we are dedicated to providing friendly and attentive service, so please let us know if we can help support you in any other way. Thanks again.
The Management Group Inc has a 4.6 star rating with 356 reviews.
The Management Group Inc is open now. It will close at 6:00 p.m.
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