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The Management Group Inc
- Real Estate
- Vancouver, WA
About this business
Location details
7710 NE Vancouver Mall Dr, Ste B, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I just had a good experience with Pamela in the HOA department. Thank you for having such a pleasant and efficient person on your staff!
I currently had to move on short notice and decided to relocate to Vancouver. I called and met with several rental agencies and by far the staff at TMG were the most friendly and beyond helpful!!!! With having to move so quickly they were so accommodating to all my excessive calls and questions. Luis, Emily, Ford, Megan and Jenna were always so pleasant when I would call or come into the office. I never felt like I was a bother and never felt like they were being short with me, which I had dealt with a lot while looking with... read more
Business response:
You are so welcome and thank you so much for choosing TMG. We understand how stressful moving can be, especially when it's on such short notice. Our team was more than happy to help you and your family choose the right home and we are thrilled you've been happy with your experience. As always, if you need anything else from our team, don't hesitate to reach out! Thanks again!
I've had my issues with TMG regarding the HOA and the situation with the location of our home due to the "green trees track" that separate another townhome units that are located on the backside with trimming in the past...getting better with the follow ups recently. That said, I'm lucky to be working with Stephanie W***, Association Administrator, who follows up SO promptly and gives regular feedback when individuals that I directly contact do not. I especially appreciated her follow up regarding the siding that somehow got... read more
Business response:
Thank you very much for taking the time to share your experience with us. We're really glad to hear you've been happy with your interactions with our team and we look forward to continuing to provide you with the high-quality service you deserve. Please feel free to let us know if there is anything else we can do to help make your experience even better. We will always be happy to help!
Leo came out to fix my toilet and he did an awesome job!
I do not recommend renting from TMG. After they agreed I was overcharged for my final utility bill, they are unwilling to simply call the utility company and resolve the issue. During my entire renting experience they were extremely slow to respond and generally unhelpful, but upon move-out, their unhelpfulness has cost me even more money.
Stephanie W***? Association Administrator was very helpful and kind in helping me figure out my accounting problem. She emailed me right back and closed out my problem very promptly. Thank you!
Business response:
Thank you! Here at AMS, we are dedicated to providing friendly and attentive service, so please let us know if we can help support you in any other way. Thanks again.
Krystyna C****** was very helpful ensuring the repair of the broken sprinkler at my home! Many thanks for the timely update. Thanks again!
Business response:
This is great to hear! Thank you for sharing your experience with us here at AMS. We're happy we were able to help repair your sprinkler quickly and if you ever run into any other issues, don't hesitate to reach out to our team again!
Terrible experience with this office. No communication from staff after application filed for 7 days! Not the 48 hrs promised. Then 3 more days to be told someone applied for the house we wanted 3 hrs prior. Staff did not return calls, and when reached was told they are too busy to talk, call back next week. Completely unprofessional all around. Home owners should be warned they are losing copious amounts of revenue as homes sit empty while applications for those homes go unanswered. As contrast, a competitor was able to ret... read more
Business response:
We are so sorry to hear this. Our team is dedicated to providing our residents with the attentive, high-quality service they deserve, so it is disappointing to hear you feel we missed the mark with you. We will be taking this feedback into account as we move forward and if you have any remaining questions or concerns for us, please contact us when you can. Thank you.
We've been working with TMG for two years and have been very pleased with their services. Julie A******* has been our property manager for much of that time and she has proven herself to be reliable and notably pleasant to work with. She has facilitated several improvements and repairs and her efforts have made a difficult job look easy.
Business response:
Thank you for your two years of loyalty and for your kind feedback for our team here at TMG. We want you to continue to feel the peace of mind of knowing your community is in good hands. If you ever have any concerns or questions, please let us know!
Frequently asked questions about The Management Group Inc
How is The Management Group Inc rated?
The Management Group Inc has a 4.6 star rating with 380 reviews.
When is The Management Group Inc open?
The Management Group Inc is open now. It will close at 4:00 p.m.
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