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The Hot Tub Store

4.9

About this business

We are open from 11-4:30. In store showroom tours are available by appointment with face coverings and plenty of distance. We are allowing one customer pair in at a time with proper physical distancing. Please be patient with our team. We are available by phone for water care product orders to be picked up or for home delivery. We are also available to give virtual showroom tours so you can shop for hot tubs from the comfort of your home. We aim to provide all our customers with the best hot tub ownership experience possible... read more

Location details

1347 Cleveland Ave, Santa Rosa, CA, 95401, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 4:30 p.m.
Tue11:00 a.m. to 4:30 p.m.
Wed11:00 a.m. to 4:30 p.m.
Thu11:00 a.m. to 4:30 p.m.
Fri11:00 a.m. to 4:30 p.m.
Sat11:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 4:30 p.m.
4.9495 reviews
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Dave Wolf's profile image
Dave Wolf 
recommend  Recommended
5 years ago

Chuck came out on Labor Day and diagnosed the water leak in our hot tub. It was the water heater and he replaced it. Chuck was friendly and knowledgeable. Great job ! 

Irma Wilson's profile image
Irma Wilson 
recommend  Recommended
5 years ago

Great experience so far! Terry explained every thing we needed to know about the hot tub. 

Gregory A Haldan's profile image
Gregory A Haldan 
recommend  Recommended
5 years ago

Great service and always have the products I need. 

Marilyn J. Payne's profile image
Marilyn J. Payne 
recommend  Recommended
5 years ago

There was no high pressure techniques. You also had many tubs to choose from. 

Peggy Sharpe's profile image
Peggy Sharpe 
recommend  Recommended
5 years ago

Has the supplies I needed for my hot tub. Terry was great and very helpful. I would highly recommend the Santa Rosa store. 

Stephanie Ellis's profile image
Stephanie Ellis 
recommend  Recommended
5 years ago

Great customer service! Knowledgeable personnel and quite helpful. 

Steven A. Aquilino's profile image
Steven A. Aquilino 
recommend  Recommended
5 years ago

Always friendly and helpful with whatever I need. 

Melissa Jacobsen Heyward's profile image
Melissa Jacobsen Heyward 
recommend  Recommended
5 years ago

They are always very responsive, helpful and easy to work with. 

Susan Kandlbinder Covert's profile image
Susan Kandlbinder Covert 
recommend  Recommended
5 years ago

The best customer service! 

Frequently asked questions about The Hot Tub Store

How is The Hot Tub Store rated?

The Hot Tub Store has a 4.9 star rating with 495 reviews. 

When is The Hot Tub Store open?

The Hot Tub Store is closed now. It will open tomorrow at 11:00 a.m. 

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