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The Hot Tub Store

4.9

About this business

We are open from 11-4:30. In store showroom tours are available by appointment with face coverings and plenty of distance. We are allowing one customer pair in at a time with proper physical distancing. Please be patient with our team. We are available by phone for water care product orders to be picked up or for home delivery. We are also available to give virtual showroom tours so you can shop for hot tubs from the comfort of your home. We aim to provide all our customers with the best hot tub ownership experience possible... read more

Location details

1347 Cleveland Ave, Santa Rosa, CA, 95401, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 4:30 p.m.
Tue11:00 a.m. to 4:30 p.m.
Wed11:00 a.m. to 4:30 p.m.
Thu11:00 a.m. to 4:30 p.m.
Fri11:00 a.m. to 4:30 p.m.
Sat11:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 4:30 p.m.
4.9495 reviews
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Lorna Ors Komar's profile image
Lorna Ors Komar 
recommend  Recommended
4 years ago

Even during these difficult times😷The SR Store remains open, safe and friendly. Today was a big purchase and Justin was very helpful. 

Debbie Beecher's profile image
Debbie Beecher 
recommend  Recommended
4 years ago

Fabulous quality hot tubs and an incredible staff! Everyone is very ready and willing to help, even months after sale and delivery! They won’t let you down! 

Business response:

Thank You for your kind words and positive review. 

Fred Stevenson's profile image
Fred Stevenson 
recommend  Recommended
4 years ago

Absolutely! Mike Lady is an extraordinary person! He knows his stuff, when it comes to hot tubs. He has over 20 years of experience. His knowledge is a cut above. He is also a really nice person. Marsha Carter was pleasant to work with and kept me apprised of updates. Chris Karle, the electrician, was a delight to work with. He was flexible of his time to accommodate my delivery. Sebastian and his crew delivered the spa with absolutely no issues! The HotSpring Envoy spa is the way to go! The family is loving it! Thank you Ho... read more

Business response:

Thank you for this wonderful positive review of our amazing team and the awesome Highlife collection Envoy. All of our team thanks you for your kind words. Happy Hot Tubbing! 

Ken Dunham's profile image
Ken Dunham 
recommend  Recommended
4 years ago

Great people. Great products. Great service. That about sums it up. 

Business response:

Thank You. 

Dawn Strickler's profile image
Dawn Strickler 
recommend  Recommended
4 years ago

Quality hot tubs, expert sales staff and knowledgeable repair/service when needed. 

Business response:

Thank you for your kind words. 

Sofonda Peters's profile image
Sofonda Peters 
recommend  Recommended
4 years ago

Nice people! Great customer service! 

Business response:

Thank you. We do our best. 

John Clark's profile image
John Clark 
recommend  Recommended
4 years ago

The service is very friendly and helpful 

Edward Saxer's profile image
Edward Saxer 
recommend  Recommended
4 years ago

Staff, availability of supplies, restroom. 

Business response:

Thank you. Keeping inventory is a challenge these days. 

Scott Beiswanger's profile image
Scott Beiswanger 
recommend  Recommended
4 years ago

Very friendly and helpful. Especially enjoy working with Amity. She is awesome. 

Business response:

Thanks, Scott. We are lucky to have Amity on our team. 

Frequently asked questions about The Hot Tub Store

How is The Hot Tub Store rated?

The Hot Tub Store has a 4.9 star rating with 495 reviews. 

When is The Hot Tub Store open?

The Hot Tub Store is closed now. It will open tomorrow at 11:00 a.m. 

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