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The Hot Tub Store

4.9

About this business

We are open from 11-4:30. In store showroom tours are available by appointment with face coverings and plenty of distance. We are allowing one customer pair in at a time with proper physical distancing. Please be patient with our team. We are available by phone for water care product orders to be picked up or for home delivery. We are also available to give virtual showroom tours so you can shop for hot tubs from the comfort of your home. We aim to provide all our customers with the best hot tub ownership experience possible... read more

Location details

1347 Cleveland Ave, Santa Rosa, CA, 95401, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 4:30 p.m.
Tue11:00 a.m. to 4:30 p.m.
Wed11:00 a.m. to 4:30 p.m.
Thu11:00 a.m. to 4:30 p.m.
Fri11:00 a.m. to 4:30 p.m.
Sat11:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 4:30 p.m.
4.9495 reviews
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Susan Vannatter Prang's profile image
Susan Vannatter Prang 
recommend  Recommended
6 years ago

I’m so happy with my hot tub purchase at The Hot Tub Store in Folsom. They have excellent, friendly service and their follow up service is exceptional. I would highly recommend them! 

Danny Merkley's profile image
Danny Merkley 
recommend  Recommended
6 years ago

The Vacaville store has been great to work with, pleasant, personable/friendly, professional, knowledgeable, and with great follow through. 

Becky Larson's profile image
Becky Larson 
recommend  Recommended
6 years ago

The Hot Tub Store stands behind its product. We bought a hot tub from the Vacaville Store 2 years ago. This was our second tub purchased from them. No problems with the first one, but the second one we have had problems with it since the beginning. Today the store delivered a brand new hot tub. I am so impressed. The customer service through a difficult situation was amazing. Great repair guys, prompt service and friendly staff. I would not buy a hot tub anywhere else. 

Barry Johnson's profile image
Barry Johnson 
6 years ago

Mercedes was very helpful and took the time to help us with instruction on how to clean and maintain our hot tub even though we are not in the market at this time. Thanks Mercedes! 

Barry Johnson's profile image
Barry Johnson 
recommend  Recommended
6 years ago

Mercedes was very helpful and took the time to help us with instruction on how to clean and maintain our hot tub even though we are not in the market at this time. Thanks Mercedes! 

Eva Mosso's profile image
Eva Mosso 
recommend  Recommended
6 years ago

I love Hot Springs Hot Tubs..This is th 2nd one we ha e owned in the last 25 yrs give or take a year..These hot tubs are the best. Purchase was east set up was even easier .Staff are there for you any questions any time they know their Product..If your thinking about purchasing a hot tub you won't be disappointed with a HotSprings Spa..I have owned other before Hot Springs and so far this is the one for me.. 

Jeanne Dahla's profile image
Jeanne Dahla 
recommend  Recommended
6 years ago

They are always professional and helpful 

Bogart Marilyn's profile image
Bogart Marilyn 
recommend  Recommended
6 years ago

Outstanding service! I can always depend on Mike Lady ! He is a class act in all respects! 

Bogart Marilyn's profile image
Bogart Marilyn 
6 years ago

Outstanding service! I can always depend on Mike Lady ! He is a class act in all respects! 

Frequently asked questions about The Hot Tub Store

How is The Hot Tub Store rated?

The Hot Tub Store has a 4.9 star rating with 495 reviews. 

When is The Hot Tub Store open?

The Hot Tub Store is closed now. It will open at 11:00 a.m. 

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