The Gem Lab - Jewelry & Custom Design's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
Select a rating
Marty Hurwitz's profile image
Marty Hurwitz 
recommend  Recommended
6 years ago

Luv The Gem Lab. Terrific quality, exceptional staff and service. 

Brianna Meyer's profile image
Brianna Meyer 
6 years ago

Great customer service! Great inventory and amazing custom jewelry! 

Christi Joy's profile image
Christi Joy 
6 years ago

Amazing quality. Awesome price points too. If you have yet to stop in don't keep putting it off. 

Mary Lawrence-Khalil's profile image
Mary Lawrence-Khalil 
6 years ago
Andrew Gramlich's profile image
Andrew Gramlich 
6 years ago
Dia Directo-Pulido's profile image
Dia Directo-Pulido 
6 years ago
Andrea Miller Dimmick's profile image
Andrea Miller Dimmick 
6 years ago

I love this place. The people here are amazing. They know what Customer Service means. 

Ann Marie Fountain's profile image
Ann Marie Fountain 
6 years ago

They are so professional and helpful, I highly recommend them!! 

Dan Vyverberg's profile image
Dan Vyverberg 
6 years ago

My mom has been going to The Gem Lab for 20+ years now and has known Paul for all this time. When the time came for me to start looking at engagement rings, this is where she took me. Paul could not have made this process any easier, especially being that I now live in Texas and we were communicating mostly through email. He helped me find the perfect diamond and put together a spectacular ring that I fell in love with. My fiancé is in absolute awe with the ring and I could not be more happy. I highly recommend stopping into... read more

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com