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The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
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Vickie Lauffer's profile image
Vickie Lauffer 
recommend  Recommended
5 years ago

enjoyed the family atmosphere 

Laurie Kontis Bittner's profile image
Laurie Kontis Bittner 
5 years ago

No matter what I ask of these talented people they not only do it but they do it so very well. They are the best! Kye, Jim and Patsy thank you so much for my beautiful new piece. And Kye forgive me if I misspelled your name. You are one very talented young woman 

Joanne Sant's profile image
Joanne Sant 
recommend  Recommended
5 years ago

Paul was fantastic with designing the perfect ring. The stones are amazing! He was much more interested in making what we wanted and could afford than trying to make more money. I am so impressed as always! 

Trish Annatee's profile image
Trish Annatee 
recommend  Recommended
5 years ago

The Gem Lab has been my jeweler since the Sibley Tower days. No request is to small or to great to be accommodated. Thank you. 

Jennifer Miller Caruso's profile image
Jennifer Miller Caruso 
recommend  Recommended
5 years ago

We have been customers of gem labs for 30 plus years! My engagement and wedding rings came from there 32 years ago. Lots of beautiful creations over the years! Now our children are getting married and their choosing gem labs for their jewelers. I feel like they are family every time we walk in there. ❤️ 

Janice Pfluke's profile image
Janice Pfluke 
recommend  Recommended
5 years ago

Great selection and service...the only jewelry store we have used for decades! 

Suzanne Purewal's profile image
Suzanne Purewal 
recommend  Recommended
5 years ago

Posting for my mother, who isn't on FB. I absolutely love my ring and necklace! We would like to especially thank Amy DeLooze of The Gem Lab in Rochester, New York for all her help and suggestions on my recent purchase of a new engagement ring and an upgrade of my diamond necklace/pendant. I appreciate her patience and understanding in having the ring sized properly, and making my decision so much easier. I would recommend Amy to anyone contemplating a jewelry purchase in the near future. Elaine Clar 

Michelle Caracci Corsi's profile image
Michelle Caracci Corsi 
6 years ago
Sue Gray O'Grady's profile image
Sue Gray O'Grady 
6 years ago

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

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