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The Gem Lab - Jewelry & Custom Design
- Jewelry
- Brighton, NY
About this business
More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum.
Location details
4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedWhat can I say?? I love them...they are super friendly and very helpful!! I won’t go anywhere else!!!!
My family and I have have known and worked with the Casserino family for over 40 years. My in-laws, the Phelps family, worked with Joe in the 70’s when the Lab was in the Sibley Tower and then they opened the Gem Lab opposite Phelps Glass Studio on West Henrietta Road. From that point on we used them as our jeweler. Our children used the Gem Lab for their engagement/wedding rings. I continue to buy from them today. When it’s something special they are my “to go” jewelry store. Always honest, helpful and creative! I wouldn’t ... read more
Always have the greatest service and the staff is always helpful . I recommend them to a lot of people
I absolutely loved my experience at The Gem Lab. After having a horrible experience with a previous jeweler, The Gem Lab was able to completely redo my ring in 3 weeks. They custom made the ring to fit me and even resized free of charge because it still felt a little big. All of this was done so fast and they made me feel extremely important through out the entire process. I am beyond happy with their work and will be getting all of my jewelry here from now on.
We’ve been going to The Gem Lab for years and always leave with something we love. Paul sits down with you and we brainstorm what we want and then he finds the stones and we sit down again to finish the design. I picked up my ring yesterday and I’m so happy with it! Thank you again for another beautiful piece of jewelry!
It’s reputation. My wife received a beautiful birthday necklace from the Gem Lab.
Well, you did it again! Thank you Lori for helping me create another heirloom for my children. This is my first princess cut diamond and it’s absolutely stunning. Your diamond sale did not disappoint!!! You and your staff are why I’ve been a customer for over 20 years!!!
Had my Grandmother’s 111 year old ring restored. It is fabulous. Totally trust the Gem Lab. I have had work done here two previous times. They are very competent and trustworthy. I am more than satisfied w their work, and would/have recommended them to family and friends.
The customer service here is top notch!!! If you are looking for a jeweler, this is the place to go!!!
Frequently asked questions about The Gem Lab - Jewelry & Custom Design
How is The Gem Lab - Jewelry & Custom Design rated?
The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews.
When is The Gem Lab - Jewelry & Custom Design open?
The Gem Lab - Jewelry & Custom Design is open now. It will close at 6:00 p.m.
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