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The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
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Laura Knights's profile image
Laura Knights 
7 years ago
Tara Bonomo Scheri's profile image
Tara Bonomo Scheri 
7 years ago
Craig Geller's profile image
Craig Geller 
7 years ago

Honest, caring, fair, friendly....what more can you ask for! I would recommend The GEM lab to all family and friends. A friend recommended Gem lab to me years ago and i am a long term returning customer. 

Jeff Stokes's profile image
Jeff Stokes 
7 years ago

Great place, Great people, wouldn't buy Jewelry anywhere else! 

Debra JM Smith's profile image
Debra JM Smith 
7 years ago

These days it is very rare to find a place like this. Going there felt like I stepped back in time to a day when businesses had integrity. --Very kind people. 

Melisa Ryan Fowler's profile image
Melisa Ryan Fowler 
7 years ago

I worked with the staff at the Gem lab and not only did I get my rings rhodium plated there.. but my husband ended up having Paul rebuild my diamond tennis bracelet as a surprise for me. Love it and what a fabulous job that was done !!!! 

Nick Surace's profile image
Nick Surace 
7 years ago
Kim Williams Tanner's profile image
Kim Williams Tanner 
7 years ago

Great event! It was so nice to browse and create a wish list! The customer service was amazing! 

Amanda Pennington Muster's profile image
Amanda Pennington Muster 
7 years ago

We have always loved the Gem Lab. Paul and his staff are friendly, kind, attentive and caring. They are willing to work at any price point and ensures that every piece they create is beautiful and unique. We have sent many friends to the Gem Lab for engagement/wedding rings and they couldn't be happier as well. Absolutely recommend!!! 

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

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