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The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
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Ann Marie Dana-Deutsch's profile image
Ann Marie Dana-Deutsch 
8 years ago
Nicole Marie Stambach's profile image
Nicole Marie Stambach 
8 years ago
Debbie Hill Barnhardt's profile image
Debbie Hill Barnhardt 
8 years ago
Courtney Galletti's profile image
Courtney Galletti 
9 years ago

Absolute perfect customer service! Amazing people and great quality of jewelry! Thank you for being a part of our engagement today!! :) 

Christinaluis Vega's profile image
Christinaluis Vega 
9 years ago
Joanne Christine Vitalone's profile image
Joanne Christine Vitalone 
9 years ago

I have been a customer of Gem Lab for many years. Recently my marriage ended and I no longer wanted to wear the rings I had acquired over the years because they were a reminder of what I had lost. Paul took the time to meet with me and suggested I create a new ring out of all the old ones. The result was amazing! Thank you to Paul and your incredible staff for creating a ring that truly represents me!! Out with the old and in with the new! 

Marcene Bement Crossman's profile image
Marcene Bement Crossman 
9 years ago

I had another great experience at The Gem Lab. Paul is a creative genius and a pleasure to customize with. I have purchased several pieces since 1996. My Father & Mother have as well. I have recommended a handful of friends & family. Thank you. I love our recent purchases. 

Ladesha Patton's profile image
Ladesha Patton 
9 years ago
Jessica Wagner's profile image
Jessica Wagner 
9 years ago

The Gem Lab is amazing. My fiance got my ring a few months ago and I went in to get it sized. The ladies all remembered him and his story of how he was going to propose....they remembered every detail that he told them. It is truly an amazing experience and makes this part of the planning fun and exciting. 

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

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