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The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
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Linda Whittaker Swartz's profile image
Linda Whittaker Swartz 
7 years ago
Tessa Pauline's profile image
Tessa Pauline 
7 years ago
Samantha Lava's profile image
Samantha Lava 
7 years ago
Russell Van Der Linden's profile image
Russell Van Der Linden 
8 years ago

I wouldn't go anywhere else for any of my jewelry needs.so many awesome comments on my rings after they were cleaned and polished. 

Emily M Morgan's profile image
Emily M Morgan 
8 years ago

I recently had a most AWESOME experience working with Paul and his staff at The Gem Lab! As I am preparing for my upcoming wedding in a few weeks I really wanted my beautifully crafted engagement ring to shine bright as that day will be for us! Not only was my ring returned to me as brilliant as when my fiancé first surprised me, but the turn around time was incredibly fast!! Above and beyond service and attention is what I experienced with every single person I worked with at The Gem Lab! And I look forward to continuing to... read more

Jessica Curtin's profile image
Jessica Curtin 
8 years ago

What a great experience. After my diamond came out of my engagement ring mounting (created elsewhere), I decided to do a remount. This turned into a custom creation in which I was able to incorporate my mom's engagement stone. The CAD design process was excellent, as was the service, expertise and communication from Paul and his team. Beyond thrilled! 

Enrique Verdeguer's profile image
Enrique Verdeguer 
8 years ago
Richard Petty's profile image
Richard Petty 
8 years ago

Awesome Staff,A++/5⭐ Quality, Highly Recommend & wouldn't go ANYplace else for superior,High Quality, Beautiful,Custom Jewelry in Rochester. These guys know what they're doing & give excellent service to customers,simply OUTSTANDING! 

Cassi VanBuskirk's profile image
Cassi VanBuskirk 
8 years ago

My fiancé and I came in together to design the perfect engagement ring. Every detail was taken into consideration and everyone was very knowledgable. I now have my perfect ring and cannot wait to start shopping for wedding bands. I highly recommend the Gem Lab. 

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

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