The Gem Lab - Jewelry & Custom Design's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Gem Lab - Jewelry & Custom Design

4.9

About this business

More Than A Jewelry Store Fall in love all over again. The Gem Lab offers several services such as: custom creations, repair and remount, gold & diamond buying, appraisals and financing. At The Gem Lab, We Are Rochester's Largest Jewelry Repair Facility. Since 1958, We Have Been Providing Custom Jewelry Design And Restoration Throughout Rochester NY And Surrounding Areas. Visit Our Store Located One Mile South Of Marketplace Mall And Browse Through Our Vast Selection Of Loose Gemstones and Gem Museum. 

Location details

4098 W Henrietta Rd, 4098 West Henrietta Road, Brighton, NY, 14623, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9497 reviews
Select a rating
Carol Zimmer Lamica's profile image
Carol Zimmer Lamica 
recommend  Recommended
5 years ago

Friendly staff, quick turnaround time on repair. 

Charlie Hunt's profile image
Charlie Hunt 
recommend  Recommended
5 years ago

Excellent service on any repair or buying any type of jewelry. 

Noreen Gallagher Henning's profile image
Noreen Gallagher Henning 
recommend  Recommended
5 years ago

Eric and all the staff at the Gem Lab are outstanding. They are always friendly and so helpful making your experience there as perfect as possible. Thank you all!! 

Bonny Bertram's profile image
Bonny Bertram 
recommend  Recommended
5 years ago

Always a pleasure to be there. Friendly and knowledgeable staff. Outstanding service. Highly recommended. 

Marcos Galanis's profile image
Marcos Galanis 
5 years ago
Megan Bohrer's profile image
Megan Bohrer 
recommend  Recommended
5 years ago

Friendly service and a lot of options!!! Always been pleased here 

Susan Stellwagen Deragon's profile image
Susan Stellwagen Deragon 
recommend  Recommended
5 years ago

Great Staff, Fast service, Reasonable prices. 

Maureen Butler Miller's profile image
Maureen Butler Miller 
recommend  Recommended
5 years ago

I went in w/ 2 rings of my grandmother & they made it in a beautiful ring. I can wear it every day & always remember my grandmother. It took less then a week to get done. Highly recommend gem lab. 

Amy Lynn's profile image
Amy Lynn 
recommend  Recommended
5 years ago

Recently had some work done at the gem lab. They were kind, super helpful, knowledgeable and wonderful. My ring is something I will cherish forever. Thank you for giving me this wonderful gift 

Frequently asked questions about The Gem Lab - Jewelry & Custom Design

How is The Gem Lab - Jewelry & Custom Design rated?

The Gem Lab - Jewelry & Custom Design has a 4.9 star rating with 497 reviews. 

When is The Gem Lab - Jewelry & Custom Design open?

The Gem Lab - Jewelry & Custom Design is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com