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THE COLLECTION Audi
- Car Dealers
- Coral Gables, FL
About this business
Location details
200 Bird Rd, Coral Gables, FL, 33146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedAsk for Brad Wilhite....awesome service.
Recommendedthey were very efficient in informing me about my audi recall and arranged a quick appointment , and then they helped in all ways they could to make it smooth and easy
Business response:
Hi Shazia, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I received a coupon for a $69.99 oil change on my Audi A6. I called and made appointment for Monday, July 27th. I sent a friend to pickup my car once work was completed and he was given a $136 bill. He was told by Jarrell Gary the service advisor that the additional cost was shop charges and taxes.....ridiculous!!!! I called once I say invoice and spoke to Jarrell. He told me the same “BS” that he had told my friend. I at that point asked for service manager. I was told he was in a meeting and would call me back. I didn’t he... read more
Business response:
Sharon Bonner, we strive for 100% satisfaction, and we regret to find out that this was not the case. When you have an opportunity, please reach out to us at (855) 627-3378 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
RecommendedWe just had the most pleasant experience purchasing a new car. Everyone was professional and courteous. Not the usual car buying experience at all. If you are in the market for an Audi, Porsche or Volkswagen go to Audi of Massapequa and ask for Charlie!!
Business response:
Hello David. Thank you for sharing your great recommendation. We are very happy to hear you had an enjoyable experience with Charlie. Enjoy your new car! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
I've been trying to contact someone regarding a warranty for weeks! It's ridiculous. Poor customer service
Business response:
Leslie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.
RecommendedGreat service! Always professional and clean!
Business response:
Rhonda, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
RecommendedEven though I live closer to another Audi dealership, I prefer to drive 40 minutes to take my Audi in for service at the south Orlando Audi location. The Customer service is top notch and wouldn’t think of taking my car any other place. My service advisor always calls me back on the same day and always keeps me informed of my car’s status while being serviced.
Business response:
Ana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
RecommendedHow many pearl SUVs do u have?! Is there a family discount? I'm from Bavaria.
RecommendedThey went out of their way to find me the car I was looking for, even had it sent from another dealership! The wait was a little bit longer than I had expected, but my salesperson Ernie kept me informed every step of the way. He even accommodated around my busy work schedule to make it happen. Thank you Audi Pensacola! My S5 Cabriolet is everything I expected and then some! 👍❤️
Business response:
Lea Smith, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Frequently asked questions about THE COLLECTION Audi
How is THE COLLECTION Audi rated?
THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews.
When is THE COLLECTION Audi open?
THE COLLECTION Audi is closed now. It will open tomorrow at 9:00 a.m.
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