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THE COLLECTION Audi

4.8

About this business

Location details

200 Bird Rd, Coral Gables, FL, 33146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.85,355 reviews
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Linda Plummer's profile image
Linda Plummer 
recommend  Recommended
5 years ago

I can always count on Michael Franklin, Assistant Service Manager, to make sure my S5 Cabriolet is properly serviced and provide a loaner when needed. I have no worries when leaving my Audi with my service manager and/or this dealership. I do enjoy visiting with Mike, who always seems to have a smile. 

Business response:

We appreciate you taking the time to leave us a response, Linda! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe! 

John Rooks's profile image
John Rooks 
recommend  Recommended
5 years ago

Jose our salesman was great and so was the business manager. The best, quickest, and least stressful car buying experience I’ve ever had. Treated us amazing and will buy again from there. 

Business response:

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to continue to live up to your expectations! 

Alfredo López Casalduc's profile image
Alfredo López Casalduc 
recommend  Recommended
5 years ago

Attention to detail. Quick check-in and loaner delivery or shared-ride home/work. No wait on picking up my vehicle. Erick Flores is the best service advisor I've ever had at The Collection - and I have been buying cars there since 2003. 

Wanda Romero's profile image
Wanda Romero 
recommend  Recommended
5 years ago

Excellent customer services. Pick up from and to home makes very easy to service the car. Erick is wonderful and very reliable. 

Teresa Harper's profile image
Teresa Harper 
recommend  Recommended
5 years ago

I had a wonderful experience with the service provided by Audi South Orlando. My service advisor Harrison Lyons is always very polite and keep me informed. I highly recommend this dealership. 

Business response:

Teresa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi South Orlando. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Mike Byrns's profile image
Mike Byrns 
recommend  Recommended
5 years ago

Great service as always.. 

Business response:

Mike, thanks for giving us the opportunity to serve you! We really appreciate your repeat business. - Audi Indianapolis Team 

Marilyn Fedorchak's profile image
Marilyn Fedorchak 
recommend  Recommended
5 years ago

Very pleased with the service. The pick up and delivery of my car was appreciated. With COVID I did not have to sit and wait. Everything was done as agreed to. Communication was excellent. My only disappointment was that the car was not washed or vacuumed. I have come to expect that from AUDI. Since it wasn’t done I will need to find a car wash and pay extra to have the car detailed. 

Business response:

Marilyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care! 

David Brown's profile image
David Brown 
recommend  Recommended
5 years ago

Always efficient and courteous 

Ed Gerner's profile image
Ed Gerner 
recommend  Recommended
5 years ago

Customer service is outstanding, almost without peer. Chris is a superstar. Prices are a bit high. But premium prices for premium service is to be expected. 

Business response:

Ed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Frequently asked questions about THE COLLECTION Audi

How is THE COLLECTION Audi rated?

THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews. 

When is THE COLLECTION Audi open?

THE COLLECTION Audi is closed now. It will open on Monday at 9:00 a.m. 

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