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THE COLLECTION Audi

4.8

About this business

Location details

200 Bird Rd, Coral Gables, FL, 33146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.85,355 reviews
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Ramune Milkeviciute's profile image
Ramune Milkeviciute 
5 years ago

if they keep car for a week and have no replacement sorry , I'm loosing money. after week I left my car for another one week , sorry we have no replacement. They charge big money, If u leave car you dont know how long they gonna keep it. no updates until you call and ask. sorry I'm not gonna recommend this dealership 

Business response:

Hi, we appreciate you taking the time to respond. The staff at Audi Westmont take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (630) 537-0310. We would appreciate the chance to turn your experience around. 

Islaine Bello's profile image
Islaine Bello 
recommend  Recommended
5 years ago

Great experience at The Collection. Everyone was so nice and my service advisor Jennifer Farrell was great. She really knew what she was talking about and helped me with all my concerns. 

Michael R Jones's profile image
Michael R Jones 
recommend  Recommended
5 years ago

Warm experience, friendly and all about customer satisfaction. I had an remarkable time and I recommend five stars and a 10. Thanks Carlos.. 

Laura Ertzinger's profile image
Laura Ertzinger 
recommend  Recommended
5 years ago

From the moment we drove up until we left my car sales person was very sweet. Thank you Mark for a fast, easy and wonderful experience. My daughter was so happy! The 🎁 was perfect. 

Business response:

Thank you for sharing your experience, Mrs. Ertzinger. We will pass along the positive feedback to Mark Lane and the Audi North Houston team. Thank you for choosing Sewell; we look forward to serving you again. 

Susan Gatti's profile image
Susan Gatti 
recommend  Recommended
5 years ago

Friendly, courteous, drive-in service department. They followed up promptly with an estimate, ordered parts quickly and provided excellent service for my car. Thank you Audi Massapequa! 

Business response:

Hello Susan. Thank you for taking the time to share your great recommendation. We are thrilled to hear you had an enjoyable service experience with us. We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup 

Roberto Ramos's profile image
Roberto Ramos 
recommend  Recommended
5 years ago

Very professional and very clear during the whole process and awesome people ,salesman Rafael Valenzuela 💯👍 

Business response:

Thank you Roberto. We truly appreciate the feedback! 

William Brieva's profile image
William Brieva 
recommend  Recommended
5 years ago

Great experience with Danielle and William from Audi and the Collection Team. This is my second vehicle and they have been very professional and courteous. This time they worked around many new issues brought about by the new normal we live in and we’re able to get my vehicle to me before my target date. Thank you for everything and definitely recommend!! 

Business response:

Sending you a big THANK YOU William - Enjoy! 

Tinamarie Bauman's profile image
Tinamarie Bauman 
recommend  Recommended
5 years ago

I should have posted this review a few weeks back but I am in Healthcare and crazy busy! I have always had great service form Audi in Hoffman. Ted McConnell is always my service guy; always goes above and beyond. I had beyond exceptional customer service from the General Manager, Brian Hall. I noticed a problem with my tire an hour before dealership was closing on a Holiday weekend. I was called into the hospital to work, Brian immediately stepped up and gave me a loaner so I could at the hospital safe and on time while they... read more

Leslie Carbonell's profile image
Leslie Carbonell 
recommend  Recommended
5 years ago

I highly recommend The Collection and Charmain Lisenbee. I just purchased our 9th vehicle and the professionalism shown by both was exceptional. 

Business response:

Wow, thank you for your loyalty Leslie! It means the world to us. 

Frequently asked questions about THE COLLECTION Audi

How is THE COLLECTION Audi rated?

THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews. 

When is THE COLLECTION Audi open?

THE COLLECTION Audi is closed now. It will open on Monday at 9:00 a.m. 

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