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THE COLLECTION Audi
- Car Dealers
- Coral Gables, FL
About this business
Location details
200 Bird Rd, Coral Gables, FL, 33146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedOne of the best dealerships in the city! Everyone made us comfortable, answered all our questions and was super friendly. John Axton, two thumbs up from us!!
Business response:
Thank you for the recommendation, Katie! We appreciate you taking the time to share and are so proud to have earned your business. Safe travels and we hope to see you back at Audi Denver down the road!
RecommendedExcellent service and attention! I truly recommend Audi Hawthorne for your next Audi purchase. Ask for Jason Spenser!
RecommendedI’ve been bringing my vehicles here for years and the service is always impeccable. The service advisors and other staff members are knowledgeable and courteous. Thank you Marcos for always being so accommodating, paying attention to detail, and ensuring that my service needs are met.
We turned in our Q5 lease. We passed the inspection, turned in both keys, and were assured we were all set. Then we received a bill for a missing key. The number on the invoice had a recording asking us to call at another time. We called Audi Central Houston, the dealership that handled the return of our lease. Audi Central Houston refused to assist us in any way! The message is clear, once you turn in your Audi they don’t care about you!
Business response:
Michael B. Rawski, we strive for 100% satisfaction, and we regret to find out that this was not the case. We have your contact info and will be reaching out to you today to correct this error. Thank you, Audi Central Houston
When I purchased my Audi last year, I was impressed with this dealership. My experience today has definitely changed my outlook. Last year, I purchased a CPO Audi Q7. Unbeknownst to me, the vehicle had a technical service bulletin issued for disintegrating Goodyear tires at my time of purchase. I also took the vehicle in for routine maintenance at 20,000 miles and the TSB wasn’t brought to my attention then either. Fast forward to today when I took the vehicle in for an oil change. I noticed my tires were virtually falling a... read more
Business response:
Hi Mike, we appreciate you taking the time to respond. The staff at Audi Westmont take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (630) 537-0310 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
RecommendedVery professional staff well trained to make the customer fill good
RecommendedYesterday, at 4:30 pm, I discovered the battery in my '08 Audi A4 was essentially dead. It just barely turned over and fired the engine. I immediately called Audi Farmington Hills service department and told them I needed a new battery on an emergency basis. They said they had the correct OEM battery in stock and if I could get there by 5:00 pm they could replace it while I waited. They had me in and out in a bit over an hour! I am extremely grateful for their very prompt service.
Business response:
Hi Edd, we are very happy to have provided you with such a positive experience! Che' Shaydak GSM/ROM
RecommendedThey are always courteous and friendly. I pulled up right at 5:20 PM Friday before a Labor Day weekend with a tire issue. They jumped on it and had me out of there by 6.
RecommendedMr. Servio T. Sanchez was a very caring and attentive employee. Servio made sure we were comfortable and tried to help us as much as he can. He made sure we enjoyed our visit to The Collection.
Frequently asked questions about THE COLLECTION Audi
How is THE COLLECTION Audi rated?
THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews.
When is THE COLLECTION Audi open?
THE COLLECTION Audi is open now. It will close at 6:00 p.m.
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