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THE COLLECTION Audi

4.8

About this business

Location details

200 Bird Rd, Coral Gables, FL, 33146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.85,355 reviews
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Dady Belfort's profile image
Dady Belfort 
recommend  Recommended
5 years ago

Renee was extremely kind and helpful with providing me information for buying my 2020 Q8. She was friendly and professional, making me feel very comfortable. 

Business response:

Thank you for the kind words and recommendation. I am pleased to hear that Renee was able to help you in your search for a new 2020 Q8. 

Sandra Roque's profile image
Sandra Roque 
recommend  Recommended
5 years ago

Excellent customer experience. Fast paperwork and they did bend over backward to satisfy my needs. 

Craig R. Hersch's profile image
Craig R. Hersch 
recommend  Recommended
5 years ago

Happy with my new 2020 Q5 

Valery Botero's profile image
Valery Botero 
recommend  Recommended
5 years ago

Such a seamless and flawless experience with Jorge Peña! Highly recommend coming in and check out their wonderful team! 

Erin Gilliland's profile image
Erin Gilliland 
5 years ago

Waited close to 3 hours for an oil change and to get my tires rotated and balanced and it took calling x4 to make an appointment, my voicemails were not returned. Was told my car was getting washed for over an hour which seemed inaccurate. Coffee machine had a malfunction and blew coffee out of it on my clothes and there were no paper towels in this area to clean the counter or myself. I will not be returning. Also got to hear some employee making personal phone calls all morning....I won’t go into that but it was unprofessi... read more

Business response:

Erin, we are deeply disappointed by your experience at Audi Spokane. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9361 to discuss what we can do to help. 

Phil Yip's profile image
Phil Yip 
recommend  Recommended
5 years ago

They made you feel like a family 

Pamela Stayton's profile image
Pamela Stayton 
5 years ago

I bought my A4 in 2013. I have gone through several service people through the years. I have only once not taken my car to be serviced at Audi South. The last 2 visits I had a new service person Steve. He gouged me the first time and I was disappointed but being the idiot that I am the next visit I got Steve again and did not request someone else. One of the things I needed done was replacement of my volume knob. He told me it would cost over $1000.00 because the panel would have to be removed. I declined. My bill was 900.00... read more

Business response:

Pamela Stayton, thank you for taking the time to leave us feedback about your experience with us. We hope you are willing to give us another chance. Please reach out to our service manager, Lauren DuVall, at (512) 660 - 6751 so we can work towards a resolution. 

Scott Baynes's profile image
Scott Baynes 
recommend  Recommended
5 years ago

Wonderful customer service! 

Business response:

Scott, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi South Orlando and we hope to be of service again in the future. 

Mike Rheuport's profile image
Mike Rheuport 
recommend  Recommended
5 years ago

I was selling my car and I put my info on Auto Nation. Audi Peoria sent an automated quote very quickly and Juan Mendoza, an Audi Brand Specialist, gave me a call . We agreed to meet and I had my check the next day. It was a great experience and I would highly recommend Juan and Audi Peoria very highly. 

Business response:

Thanks so much for the warm recommendation of the team here at Audi Peoria. If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about THE COLLECTION Audi

How is THE COLLECTION Audi rated?

THE COLLECTION Audi has a 4.8 star rating with 5,355 reviews. 

When is THE COLLECTION Audi open?

THE COLLECTION Audi is open now. It will close at 6:00 p.m.  

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