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The Chimney Chap, Inc

4.6

About this business

Specialties Chimney Cleaning, Custom Chimney Cap Installations, Stainless Steel Liner Installations, Weatherproofing, Chimney Repointing, Chimney/Fireplace Rebuilds and Restorations, Damper Repair, Dryer Vent Cleaning, and Masonry. Fireplace & stove sales, service, and installations. Outdoor kitchen and gas firepit sales & installations. History Established in 1980. Here at The Chimney Chap our focus is providing high-quality service and customer satisfaction. With over 30 years experience, we strive to be the name you think... read more

Location details

1127 Main St, Hanson, MA, 02341, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6274 reviews
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The Park Condominium's profile image
The Park Condominium 
6 years ago

We have used Chimney Chap for our 16 unit residential building in Brookline. The office is professional, courteous and personable. The 16 unit fireplaces were serviced annually, inspected and those required, swept. This company takes pride in what they do, they have been doing it for many years and are professionally established , accredited, insured and certified. 

Sonya F's profile image
Sonya F 
6 years ago

James S**** was very professional, knowledgeable and respectful of our property. We were very pleased with the cleaning of our two fireplaces and highly recommend James and The Chmney Chap. 

Business response:

Hello *****, Thank you for the awesome review! Very much appreciated! 

Jennifer B's profile image
Jennifer B 
6 years ago

From the first phone call to the actual service call this business was personable and professional. The technician they sent out was knowledgeable and entertaining. He did an excellent job on my fireplace. I would recommend this firm to anyone. 

Business response:

Good Afternoon, Thank you for your positive review! We are glad to hear that your are happy and satisfied with your service. We appreciated the opportunity to help you with your chimney. 

Cheryl O.'s profile image
Cheryl O. 
6 years ago

Impressive service!!! Our technician Jon H. was on time, efficient, and very knowledgeable. He not only solved a baffling problem with one of our gas fireplace units, but was able to articulate a very understandable explanation. Great expertise & professionalism, with a very personable manner. I would give Jon H. and The Chimney Chap, my highest recommendation! 

Michele N's profile image
Michele N 
6 years ago

We would definitely recommend the Chimney Chap! Very professional and gets the job done! Thank you! 

Geoffrey F's profile image
Geoffrey F 
6 years ago

After Chimney Chap charged $209 for cleaning our chimney, its representative told my wife that we cannot use the fireplace unless we replace the firebox (for $5,000). Because it is not "up to code," he said, any fire damage will not be covered by insurance. We bought this house two years ago and it passed inspection. A fire department inspector said that the Chimney Chap employee representation is false. Some companies use this tactic, the inspector said, to scare homeowners into spending a lot of money. I brought the employ... read more

Business response:

Hello Mr. **********, It’s a shame you feel a company like ours uses “scare tactics” to scam innocent people into spending money for unnecessary repairs. This is completely untrue and unfounded. 1. We are certain many people will agree home inspectors have general knowledge and have not been versed or trained in specific areas including fireplaces and chimneys. So you saying the house past an inspection when you purchased your home is not sound. It was not inspected by a Certified Chimney Technician. 2. The fact of the matte... read more

Mark d's profile image
Mark d 
6 years ago

Great and honest company! There service techs are top notch! Jon Hurley was very professional thanks for a great job 

Susan L's profile image
Susan L 
6 years ago

We have a pellet stove that would not ignite, Jon H***** was the technician who diagnosed and found the problem. He then completely cleaned the stove as well as the chimney flue. I am one happy and more than satisfied customer, Jon did a fantastic job!!! 

Debbie E's profile image
Debbie E 
6 years ago

I had a service call yesterday, October 30, 2018, to service two gas fireplaces, on time, knowledgeable, neat, polite, knew what he was doing, very happy with the job that was done, in a timely fashion. Will call back for next service when needed. Thank you "The Chimney Chap, Inc., and you, too, Jon H*****. Awesome Job. p.s. Price was right, too. 

Frequently asked questions about The Chimney Chap, Inc

How is The Chimney Chap, Inc rated?

The Chimney Chap, Inc has a 4.6 star rating with 274 reviews. 

When is The Chimney Chap, Inc open?

The Chimney Chap, Inc is closed now. It will open tomorrow at 10:00 a.m. 

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