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The Chimney Chap, Inc

4.6

About this business

Specialties Chimney Cleaning, Custom Chimney Cap Installations, Stainless Steel Liner Installations, Weatherproofing, Chimney Repointing, Chimney/Fireplace Rebuilds and Restorations, Damper Repair, Dryer Vent Cleaning, and Masonry. Fireplace & stove sales, service, and installations. Outdoor kitchen and gas firepit sales & installations. History Established in 1980. Here at The Chimney Chap our focus is providing high-quality service and customer satisfaction. With over 30 years experience, we strive to be the name you think... read more

Location details

1127 Main St, Hanson, MA, 02341, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6267 reviews
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Mike P's profile image
Mike P 
a year ago

I called and was able to get an appointment 3 business days later. ********** was the technician who did the work. He was very polite and professional. Our chimney hadnt been swept in 3+ years and **** said it was pretty dirty, but that once cleaned, it was in great working order! He recommended another annual cleaning next year to see what kind of build up we get and then go from there. Very positive experience working with The Chimney Chap. 

Business response:

Thank you for FIVE STAR rating! We appreciate it very much and are pleased to hear about your positive experience with ****! 

Norma E's profile image
Norma E 
2 years ago

If you need your chimney serviced, Chimney Chap is the company to call. They helped me out of a very bad situation in which I was scammed (I had a leaking chimney). There is a lot more to my story relative to what the scammers did but it is too long to post here. I searched for another company to try and fix what they had done so I reached out to Chimney Chap and ***** was my first contact. She really went above and beyond. To sum it up, I have never received the level of service from any company as I received from Chimney C... read more

Business response:

Hi *****, We are so sorry you had to go through all that trouble with the scammers, We are so happy we were able to step in and resolve the situation, It was our pleasure and we thank you for this wonderful review. 

Breanne B.'s profile image
Breanne B. 
2 years ago

The Technicians were fantastic from chimney sweeping, 2 gas stove inserts, masonry work and just piece of mind - this company excels! The office personally were very knowledgeable and helpful to find the 'right'fit for our space! They contacted us before we ever had to contact them for our stove that was on back order - you can't go wrong with a family business like this! 

Raymond W's profile image
Raymond W 
2 years ago

The team replaced the flu damper mechanism and the hood at the top of our chimney, as well as cleaning, inspecting and weatherproofing the brick chimney. They were very efficient, very thorough and careful with the plantings in the area around the chimney. I also inspected the inside of the chimney, including the fireplace area, inside our house, and found some structural weakness, which we will also have repaired. The two gentlemen were extremely pleasant and responsive and kept me informed of the work they were doing. I ha... read more

Michael D's profile image
Michael D 
2 years ago

They listened to the problem i had. The inspection done by **** was very thorough. He explained everything to me in ****** terms. ****** and ******* performed the work and they were excellent. They both were very informative. Very efficient and clean. They left the area cleaner than when they arrived. Will definitely be usong them again. 

paul d's profile image
paul d 
2 years ago

***** our pellet stove Tech was awesome. He did a quick and efficient diagnosis of a pellet stove problem and fixed the issue. Definitely recommend to use and plan on having them cleaning and inspecting the pellet stove next fall. 

Anne W's profile image
Anne W 
2 years ago

************ showed up to do a cleaning and level 1 inspection of the fireplace.He didnt need to clean it, so I was charged only for the level 1 inspection. He also noticed some deterioration in the cement around a flue pipe and recaulked it. Very pleasant and explained in depth his estimate of what needed to be done with the outside chimney deterioration.********** 

Joseph B's profile image
Joseph B 
3 years ago

Chimney Chap does excellent work. They were able to convert my wood stove fireplace into a natural wood burning fireplace. I highly recommend their services. 

Janis A's profile image
Janis A 
3 years ago

We had Chimney Chap inspect and repair our gas fireplace which was installed 18 years ago. Technicians **** and ****** were great. They were thorough and knowledgeable about our unit and made the necessary repairs to get many more years of use. They also cleaned everything out and it looks and runs like new. My husband said to mention that they were "top notch". It was also a pleasure to deal with ****** when scheduling the appointment and asking for info. I highly recommend this family-run company for service. 

Frequently asked questions about The Chimney Chap, Inc

How is The Chimney Chap, Inc rated?

The Chimney Chap, Inc has a 4.6 star rating with 267 reviews. 

When is The Chimney Chap, Inc open?

The Chimney Chap, Inc is closed now. It will open tomorrow at 10:00 a.m. 

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