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The Chimney Chap, Inc

4.6

About this business

Specialties Chimney Cleaning, Custom Chimney Cap Installations, Stainless Steel Liner Installations, Weatherproofing, Chimney Repointing, Chimney/Fireplace Rebuilds and Restorations, Damper Repair, Dryer Vent Cleaning, and Masonry. Fireplace & stove sales, service, and installations. Outdoor kitchen and gas firepit sales & installations. History Established in 1980. Here at The Chimney Chap our focus is providing high-quality service and customer satisfaction. With over 30 years experience, we strive to be the name you think... read more

Location details

1127 Main St, Hanson, MA, 02341, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6267 reviews
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Amy G's profile image
Amy G 
2 months ago

**** was very professional and efficient - he respected my requests of him and kept his area clean. He was mindful to use drop cloths and clean up after himself. He clearly communicated his findings and w photos when giving explanations. I felt he did a great job and would absolutely recommend him to neighbors and friends in the area! 

Business response:

Hello ***,Thank you so much for your kind words! We're thrilled to hear that **** provided you with professional service and appreciate you taking the time to leave us a review.Thank You!The chimney Chap Team 

Kelsey T's profile image
Kelsey T 
4 months ago

Great experience with the Chimney Chap team! ****, ***** and ***** were especially professional and detailed. They did great work getting our chimney back up and running. I would definitely recommend! 

Sean M's profile image
Sean M 
4 months ago

Wish I could give 0 stars. They came in with a very low price and once they were at the house to do the actual work everything was additional. Then when I agreed to the additional cost (didn't have a choice, needed a working chimney before heating season and it was September) they billed for a cost even higher than that which I was never informed of or consented to. 

Brenda P.'s profile image
Brenda P. 
9 months ago

The Chimney Chap was great. I highly recommend this company. 

Jane M's profile image
Jane M 
10 months ago

I had my pellet stove serviced 9/9/24 by ******* and **** , my husband and I were so happy with this ************************* ******* and **** took the whole stove apart to clean and were very methodical and knowledgeable about my stove.. My husband also told ******* that when the stove shuts down we get a vibration on the Custom Backing Plate on the stove which makes a lot of noise in the process of shutting down., With that information ******* knew just how to fix the problem by adding some additional screws to the back P... read more

Christopher H's profile image
Christopher H 
a year ago

I recently had my chimney serviced and a gas log installed by Chimney Chaps/South Shore Fireplace. They were very knowledgeable and professional. They handled both jobs expeditiously and completely. They were neat, clean and efficient. They worked seamlessly with the town fire department, inspector and energy provider. I want to thank all at Chimney Chaps/South Shore Fireplace for providing an excellent product, and the exemplary workmanship in the installation and repair work they performed.I highly recommend Chimney Chaps/... read more

Business response:

Thank You so much for these kind words and the 5 star rating. Thank you for trusting us with your installation , and chimney repairs. 

Scott S's profile image
Scott S 
a year ago

******* explained everything in detail. The crew left everything neat upon completion of their work. ******* also explained that he had to return because he did not want to install the slab while the chimney was still wet 

Business response:

Thank You so much for these wonderful words about *******. It was a pleasure to work with you. 

a.david a's profile image
a.david a 
a year ago

************ *************, We recently hired Chimney Chaps to repair our failed **** flues with stainless linings ********* the men ran into some "dead ends" which made the job go longer than intended . without going into all the details all; can say that they took care of everything to the 110%. I am a retired *********/builder so i" Know the trades". On a scale of 1-10 I give them a 12! So go to chimney Chaps for your chimney repairs. I cant help but saying going to a one piece stainless liner improved my draw immensely 

Business response:

<p>Hi ****,</p><p>Thank you for giving us 5 STARS and a 12 on the scale ;) !!! We appreciate the positive feedback and appreciate you as our customer.</p><p>Warmest Regards,</p><p>The Chimney Chap Team</p> 

Lynne M's profile image
Lynne M 
a year ago

We were told by our oil company that the damper on the furnace wasnt working at 100%. We made a call to Chimney Chaps to have an inspection. ************ came out to do the work. He knew it needed a thorough cleaning. Once he completed that, he informed my husband the liner and some of the tiles needed to be replaced. **** left an estimate and we called to make an appointment for the repairs. The two employees who came to do the work were professional, friendly and very neat. They realized a couple more tiles needed to be re... read more

Business response:

Thank you so much for this five star review ***** , We make it a priority to communicate efficiently with our clients from the moment they start communicate with our office staff down to the final visit, It's great to hear that all the technicians were professional, friendly, and thorough in their work. We look forward to continuing with you in this project. 

Frequently asked questions about The Chimney Chap, Inc

How is The Chimney Chap, Inc rated?

The Chimney Chap, Inc has a 4.6 star rating with 267 reviews. 

When is The Chimney Chap, Inc open?

The Chimney Chap, Inc is closed now. It will open tomorrow at 10:00 a.m. 

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