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The Children's Place
- Children's Clothing
- Mentor, OH
About this business
The Children's Place is located at 7850 Mentor Ave Ste 748, Mentor, OH. This business specializes in Baby Apparel and Children's Clothing. The Children's Place is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-6pm and accepts American Express, Cash, Discover, Mastercard, Personal Checks and Visa.
Location details
7850 Mentor Ave, Ste 748, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I have ordered here before& shipping has always been slow, no problem. My packages have also always come in separate packing, again it wasn’t an issue. However this last time I ordered they messed up my order& charged me for items I didn’t receive& then gave me a duplicate of one of the shirts. I wrote them emails, messages, left comments& called in a span of 2 weeks& have received NO feedback or response whatsoever! This is a very simple& easy fix, either refund me for the items I didn’t receive or send the items...that’s i... read more
Horrible customer service. Zero response after multiple attempts. Don’t waste your time shopping with them.
I am very disappointed to be writing that I will never be ordering or shopping at The Children’s Place again. For many years, even before I had children of my own, I thought nothing but positive things about these stores. It was a place where I believed I could get quality clothes for children at affordable prices. I understand the pandemic that this country is facing is stretching a lot of companies thin. However, I have placed many online orders from many different different companies and have not had a single issue with c... read more
VERY poor customer service and poorly handled website maintenance! My card has a separate billing address from my shipping address, and I've never had issues with that before. When I put in my information, the website replaced the shipping with the billing address! I emailed and called multiple times and was unable to reach anyone for 3 days. Doesn't help that they don't have flexible customer service hours, which doesn't do them any favors. When I finally reached a person, they claimed they couldn't change anything because ... read more
I would give zero stars if it was an… I would give zero stars if it was an option. I placed an order on 4/15/2020z on 4/26 I got an email stating my order was going to ship with a tracking number. It has been over 3 weeks since the tracking number was given, and it still states: Ready To Go Tracking details will be available once your package arrives at the carrier’s sorting facility. Please check back soon! I have contacted children’s place multiple times with zero response other than automated messages and no resolve. They... read more
The Children's place is turning into the most unethical place to shop. I have been a customer for the last 18 years and in the last couple of years their customer service has been the worst. Last week I placed an order twice, Both times they canceled my orders and they never notified my bank so my monies have been on hold ever since. Even after speaking with them they did absolutely nothing. I was left with 87 cents in my account and the supervisor at Children's Place solution was to give me a $10 reward oh yes Children's Pl... read more
Awful!!! 2nd time ordering and it's like ordering from wish! Takes at least a week before they send me 1st email then they say they will be shipping a quarter of my order soon. Wtf i ordered it all at the same time so why not ship it at the same time? By the time i get my stuff my baby will be grown out of that size. 2nd time this happened now i will never order from them. They expect their payment right away so why the hell am i waiting so long? Covid19 is not an excuse because walmart and Amazon i get my stuff 2 to 3 days ... read more
I had recently made a purchase for store pick up in March of this year, due to the covid-19 pandemic essential business closures unfortunately I wouldn't be able to pick up my order obviously because it's unsafe for people to be out and about. My problem is I spent about $800 so I called to request a cancelation and refund when the stores first sent the email that stores would be closed. That was March 17, it is now April 20 I have not received any emails regarding my order cancellation nor have I received my refund. I am on... read more
Becareful with this company and with ****** they are a bunch of thiefs, I made a return of an online order on 02/01/20202 at centennial store in Las Vegas, NV. they never refunded the money to my account! I messaged childrensplace 2/10/2020 and after asking what could I do since I missed place the receipt Paula G. didn’t bother replying, I talked to different ppl one of them told me to call this store so they could help me get a copy of receipt and the manager here didn’t bother calling me back. I contacted ****** and after ... read more
Business response:
As of 02/17/2020 *****l stole $6.60 and left negative balance in my account, children’s place kept my items. Be really careful with both companies, ****** only cares about sellers not the buyers. I can’t due a chargeback with my bank because ****** returned the money to the card but them stole from my account after I send them proof of the return I made in store.
Frequently asked questions about The Children's Place
How is The Children's Place rated?
The Children's Place has a 1.2 star rating with 127 reviews.
When is The Children's Place open?
The Children's Place is closed now. It will open tomorrow at 10:00 a.m.
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