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The Children's Place
- Children's Clothing
- Mentor, OH
About this business
The Children's Place is located at 7850 Mentor Ave Ste 748, Mentor, OH. This business specializes in Baby Apparel and Children's Clothing. The Children's Place is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-6pm and accepts American Express, Cash, Discover, Mastercard, Personal Checks and Visa.
Location details
7850 Mentor Ave, Ste 748, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I ordered clothes online and they were marked delivered by ontrac and it wasn't. When I called ontrac I was told since it was marked delivered it was not their problem and contact children's place. When I called the person said they don't refund money or resolve the issue call my bank. I asked for a manager and was told the same. When I threatened to report them to the BBB they said they could give me 20 dollars store credit for 110 dollars I purchased. This was ridiculous. Then they said 50 dollars store credit and that is ... read more
Placed an order on October 10/17/21 for a few items for $110. Was supposed to be delivered by *** sure post on 10/22/21 Friday. On Friday tracking said Saturday. On Saturday said Monday. On Monday 10/25/21 Got message from *** that package was lost/damaged and they will notify the shipper and tell them. Contacted Children's Place thinking that since they know that I did not receive the package they can either refund the money or send other items. They said I have to wait further 3-5 days after *** is done and then contact **... read more
I recently shopped at a Children's Place location in **********, decent layout with enough in stock to choose from. I pointed out a package of underwear to my child and asked him to reach for it. As a kid he instead picked ones with "gamer" on them, because he liked them. I didn't realize this until I came home and saw on the package they were briefs and not boxer briefs like he normally wears. So without opening them, I drove by to a closer location in Bay Ridge, Brooklyn, with intent to exchange them. I walked through the ... read more
ABSOLUTELY HORRIBLE CUSTOMER SERVICE. There was a glitch in their website. I was sent two orders. I only placed one. Then brick and mortar stores are closed within 100 mile radius of my sister and I have to pay to send duplicate order back to them. Again error was in their website and also with brick and mortar stores closed within 100 miles and I HAVE TO PAY FOR THEIR ERRORS!!!
Childrens place does not honor their points system. I have made several purchases and still have not received points after numerous submissions to them asking why my points are missing, they done even bother to reply . I will never purchase from them and I dont want my credit card anymore I refuse to use it I feel cheated
I have been trying for over a week to resolve an issue with Childrens Place regarding an undelivered order. Their email states it was delivered on October 12, at a time when 2 adults and 2 children were home and are alerted to anyone walking near our home by 2 dogs. We received packages from *********** and *** this day with zero issues. Unfortunately Childrens Place has hired LaserShip (1 star rating with numerous complaints against it) to deliver their packages. I have contacted both companies who tell me to contact the ot... read more
i spent $38.45 on clearance sales. waited waited and waited some more on a package that did not even come. i was watching the mailbox when my mail got delivered so i went up to it, and the package was clearly NOT in there. when i tracked it immediately after, it said it was put in the mailbox. chatted with a bot on their website that said none of the items you ordered were in stock but i didnt receive a refund and there was a tracking number but nothing came !! they have a fake *** along with fake documents!! SCAMMERS.
Item that I ordered was not delivered. **************** refused to resend my item and directed me to dispute the charges as fraudulent with my credit card company.
Never order from them. Got an email stating that my package was delivered but didn't receive anything. contacted their customer service and they say I have to contact the carrier. They use some no name company called lasership. I tried to contact them but they are experiencing high volume of calls and can't get through. I requested a refund from Children's place and they told me I have to go through my financial institution and dispute the charge. What kind of service is this? They charge me for something I never received an... read more
Frequently asked questions about The Children's Place
How is The Children's Place rated?
The Children's Place has a 1.2 star rating with 127 reviews.
When is The Children's Place open?
The Children's Place is closed now. It will open tomorrow at 10:00 a.m.
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