This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Cheesecake Factory
- Restaurants
- Birmingham, AL
About this business
The Cheesecake Factory is surely the place to go when craving a rich and delectable slice of mouth-watering dessert, but this restaurant offers much more. Serving appetizers, lunch, dinner, late night dining, Sunday Brunch, and a full bar, the Factory is a great choice for a casual dining experience. Everyone will find something to their liking with over 200 menu selections of pizza, pasta, seafood, steaks, salads, sandwiches, burgers, and more. Be sure to save room for one of the 50 delicious cheesecakes and desserts.
Location details
236 Summit Blvd, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedit was delicious food and cheesecake and a great staff
Business response:
Thanks for your review, Ronald. We're glad you enjoyed the delicious food and great service our team provided during this visit. We hope to see you again soon for some more cheesecake.
Wonderful!!! The service was wonderful. They were all very friendly and attentive. The food was hot and delicious.
Business response:
Thanks for your review, Lawanda. We're glad you enjoyed the delicious food and friendly, attentive service our team provided during this visit. We hope to see you again soon.
we were there last night. had to sit at bar due to it being busy. we were told we would get a text when a space at bar became available. never, ever got a text. just walked in from waiting & there happened to be a spot open so took it. still never got a text. NEVER got any bread. Fish tacos & salad was great. but had to ask for my salad dressings 2x. likely won't be back anytime soon 😒
Business response:
We are so sorry for this disappointing experience with us, Linda. You have every right to feel the way you do. We will address this with our team. Next time if there is anything about your experience that can be improved, please let our managers know so we can do our best to make it right. Thank you for taking the time to share this with us.
The restaurant is nice but the manager was passive aggressive and borderline condescending when I told her I asked for extra chicken in my fettuccine Alfredo that I didn’t get. She actually had the audacity to tell me that I should’ve told her before we ate it so she could make an assessment. I was too busy putting salt and pepper on that bland food to wait for her to come to my table and “make an assessment.” I spent $115 without the tip and $140 with the tip so why would I lie to get out of paying $4 for extra chicken that... read more
Amazing everything all the way down to the hospitality!
The food was good the waitress was friendly and she was very helpful to us about the menu will be returning soon thank you 🙏🏾
Food was great! Only one downfall, the small portion of cheesecakes I got to takeaway after my meal. They were both very small portions, but the white chocolate raspberry slice was smaller than the Godiva piece. Our server Crystal was wonderful
Business response:
We are so sorry you were not happy with our portion size, Bernadette. We have not changed the sizes of our slices. The slice size is the same as always whether purchased to go or to dine in. As you can see when looking at the many flavors in our bakery case, some are taller and firmer while others are more delicate and slightly shorter in height so they appear smaller. Having said that, there is always the chance of human error and we welcome the opportunity to speak with you directly. If you'd like to speak with us more, pl... read more
Very clean, food was good. Cheesecake was like any other cheesecake, but lots of variety. Prices are ridiculously high, but a nice treat.
Business response:
Hi Tommy, thank you for your review. We're glad you enjoy our variety of cheesecakes and food. We look forward to your next visit.
so I have never been to cheeseckae factory in my life till tonight but my wife has been a 15 year patron. we had less than mediocre service and my food was over cooked.
Business response:
Hi Clinton, thank you for your feedback. We are so sorry for your experience at our restaurant. We hope you can give us another try. Next time, please let our managers know if anything can be improved so we can do our best to make it right while you are dining with us. Thanks again. We appreciate your time.
Frequently asked questions about The Cheesecake Factory
How is The Cheesecake Factory rated?
The Cheesecake Factory has a 4.3 star rating with 6,408 reviews.
When is The Cheesecake Factory open?
The Cheesecake Factory is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com