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The Cheesecake Factory

4.3

About this business

Location details

236 Summit Blvd, Birmingham, AL, 35243, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.36,536 reviews
Select a rating
Fran Riccio's profile image
Fran Riccio 
recommend  Recommended
5 years ago

Waiter was very friendly and attentive 

Rachel Fleur's profile image
Rachel Fleur 
recommend  Recommended
5 years ago

We enjoyed our time at Cheesecake Factory, despite the distancing the employees were fabulous, food, timing were great. 

SteveGarcia N Cynthia Magaña's profile image
SteveGarcia N Cynthia Magaña 
recommend  Recommended
5 years ago

Healthy options and tasty. Atmosphere is excellent!!! 

Business response:

Hi Steve, thank you for your review. We're glad you enjoy our Skinnylicious menu options and atmosphere. We look forward to your next visit. 

Carolyn Louder's profile image
Carolyn Louder 
recommend  Recommended
5 years ago

I do recommend...the food was great and our waitress was awesome! 

Keith McCord's profile image
Keith McCord 
recommend  Recommended
5 years ago

Such amazing food... the Cinnamon Roll cheesecake was amazing 

Business response:

Hi Keith, thank you for your review. We're so happy you enjoy our amazing food. We hope to see you again soon for some more Cinnabon Cinnamon Swirl Cheesecake. 

Jennifer Fritz's profile image
Jennifer Fritz 
recommend  Recommended
5 years ago

Staff was friendly & accommodating. 

Liz Parker's profile image
Liz Parker 
5 years ago

Bad customer service, no manager or supervisor to talk to and when they tell you going to be transferred they disconnected your call! Basically don’t call ! Not the right way to handle any issues I was calling to let them know that the dessert we took home turned green and moldy the next day Even mentioned it to Meghan and another girl I was simply disconnected while getting a supervisor 😡 

Business response:

Hi Liz, we would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and select "General Questions" from the Contact Category menu. Thank you. 

Kim Lamar's profile image
Kim Lamar 
5 years ago

Service time and the food was not worth the price. 

Pamela And-Robert Barnes-Berry's profile image
Pamela And-Robert Barnes-Berry 
5 years ago

It took forever to get drinks people next to us got sat after us and got there drinks and food before us.our food took forever and hardly any room on our table to fit all our dishes. Tried to to get cheesecake to go and was told we had to order with server after we had already closed out bill drove to Corte Madera walked up to counter ordered cheese cake super friendly people I will never go back to the Cheesecake Factory in San Francisco ever again! 

Frequently asked questions about The Cheesecake Factory

How is The Cheesecake Factory rated?

The Cheesecake Factory has a 4.3 star rating with 6,536 reviews. 

When is The Cheesecake Factory open?

The Cheesecake Factory is open now. It will close at 6:00 p.m.  

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