The Cheesecake Factory's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Cheesecake Factory

4.3

About this business

The Cheesecake Factory is surely the place to go when craving a rich and delectable slice of mouth-watering dessert, but this restaurant offers much more. Serving appetizers, lunch, dinner, late night dining, Sunday Brunch, and a full bar, the Factory is a great choice for a casual dining experience. Everyone will find something to their liking with over 200 menu selections of pizza, pasta, seafood, steaks, salads, sandwiches, burgers, and more. Be sure to save room for one of the 50 delicious cheesecakes and desserts. 

Location details

236 Summit Blvd, Birmingham, AL, 35243, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.36,218 reviews
Select a rating
Angela M Pennington's profile image
Angela M Pennington 
recommend  Recommended
4 years ago

The atmosphere was amazing and so was the food!! 

Business response:

Hi Angela, thank you for your review. We're glad you enjoyed our amazing food and atmosphere. We look forward to your next visit. 

Denise Graham's profile image
Denise Graham 
recommend  Recommended
4 years ago

Really Enjoyed Our Selves 

Business response:

Hi Denise, thank you for your review. We're glad you enjoyed your experience with us and we look forward to your next visit. 

Tonia Kirven's profile image
Tonia Kirven 
recommend  Recommended
4 years ago

The food and the service was phenomenal! 

Business response:

Thank you so much for this review, Tonia. We're glad you enjoyed our phenomenal food and service and we look forward to your next visit. 

Charity Scott Carpenter's profile image
Charity Scott Carpenter 
recommend  Recommended
4 years ago

Everything we had was so delicious! That was my first time dining at The Cheesecake Factory and it didn’t disappoint! 

Business response:

Thank you so much for this review, Charity. We're glad you enjoyed your delicious meal and we look forward to your next visit. 

Takorey Mcswain's profile image
Takorey Mcswain 
recommend  Recommended
4 years ago

The best and fun I enjoy the waiters and they where nice 

Business response:

Thanks for your review, Takorey. We're glad you enjoyed the service our team provided during this visit. We hope to see you again soon. 

Terry Grant's profile image
Terry Grant 
recommend  Recommended
4 years ago

It’s all good, the food, the service!! 

Business response:

Thanks for your review, Terry. We're glad our team provided great food and service when you dined with us. We look forward to your next visit. 

Miranda Danielle Biddix Brabrand's profile image
Miranda Danielle Biddix Brabrand 
4 years ago

Food was great but waitress was extremely slow. Didn’t receive drink refills, had to ask multiple times for to go boxes, etc. 

Business response:

Thank you for your feedback, Miranda. We appreciate it. We're sorry you were not satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience, please let our managers know so we can do our best to make things right. Thanks again and we're glad you enjoyed the rest of your visit. 

Clarence Williams's profile image
Clarence Williams 
recommend  Recommended
4 years ago

great food and great atmosphere 

Business response:

Hi Clarence, thank you for your review. We're so happy you enjoyed our food and atmosphere. We hope to see you again soon. 

Kendra Melissa Brookshire's profile image
Kendra Melissa Brookshire 
recommend  Recommended
4 years ago

But...I’m so disappointed that Peppermint Cheesecake is on the menu but not yet available. The menu on the phone didn’t specify the timeline unless you expand it. I went from elation to devastation in one swift comment. Typical 2020 experience and I’m so sad! 

Business response:

Hi Kendra, we are so sorry you were not satisfied with your menu options and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make things right while you are dining with us. Thank you for your feedback. 

Frequently asked questions about The Cheesecake Factory

How is The Cheesecake Factory rated?

The Cheesecake Factory has a 4.3 star rating with 6,218 reviews. 

When is The Cheesecake Factory open?

The Cheesecake Factory is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com