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The Arnold
- Residential Leasing
- Austin, TX
About this business
The Arnold is East Austin's newest, luxury apartment community featuring studio, one & two bedroom apartments along the vibrant East 6th Street Corridor.
Location details
1621 E 6th St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
No security. Great location. Apartments are okay. Community is young 20-30 year-olds, very friendly. No families with children. Dog park is tiny. Security is low (practically non-existent). No concierge. Mail stolen 24/7. We got a coffee machine stolen from the mail room and every day there is evidence of vandalized boxes (ie., torn open). Complained with the leasing office, nothing was done. It’s a deal breaker for us. Ordering stuff online became too much of a problem while living here.
Business response:
Hello, First and foremost, we value your residency at The Arnold and are very sorry to hear about your disappointment with us. I would like to personally assist you with making things right. Additionally, I would love to discuss the measures we are taking to improve package delivery for our residents at The Arnold in the future. Unfortunately, I was unable to locate you in our resident database or I would have called to discuss immediately. Please give me a call or email as soon as you are available; you can contact me direc... read more
Verified Renter The overall feel and look of the place is simply brilliant! It's clean, chic, and is the first apartment I've ever lived in that actually felt like home on day one of moving in!
Business response:
Hello, Thank you so much for your review and for taking the time to share your experience! We work hard at The Arnold to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best! Sincerely, Candice Voigt Community Manager
Verified Renter The overall service, maintenance, gym upkeep, package issues, etc are all garbage for the price we pay. Have never lived in an apartment that takes this long for even minor issues to get fixed
Verified Renter I am so happy with my experience at The Arnold! The office staff is so friendly and quick to help. Maintenance always tends to my work orders in a timely fashion and the amenities are incredible! I will definitely be renewing another year!
Verified Renter The Arnold is a prime location with great amenities! The fitness center is incredible! I'm loving all the improvements & upgrades! The staff is so friendly & helpful. They have been nothing but compassionate throughout the past years' challenges throughout the pandemic, economic hardships, and the winter storm, etc. I will definitely be renewing!
Business response:
Hello, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you! Sincerely, Candice Voigt Community Manager
Verified Renter In a pandemic, in an ice storm, in any sort of chaos the past year has thrown I am eternally grateful to be living at the Arnold. This community is a safe, warm, wonderful home despite whatever the world is doing.
Business response:
Hello, Thank you so much for your review and for taking the time to share your experience! We work hard at The Arnold to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best! Sincerely, Candice Voigt Community Manager
Verified Renter The Arnold is a great apartment complex in the heart of blossoming East Austin. The amenities are amazing and everything you want to do in East Austin is a short walk away.
Verified Renter The Arnold is such a great apartment with awesome amenities. Brad, Katie and James make it easy for me to stay here. Definitely recommend!
Business response:
Hello, Thanks so much! We are incredibly grateful that you took the time out to leave us this note and specifically point out Brad, Katy & James. You made their day! Our company values put customer satisfaction as top priority and we are committed to our customers. Cheers, Candice Voigt Community Manager
Verified Renter The Arnold is in a great location . Walking distance to most things you would need . Management has changed in the past few months and is not great at responding to concerns or completing issues that arise .
Business response:
Good Afternoon, First and foremost, we appreciate your feedback and you continuing to call The Arnold home. I am confident that we addressed your situation and came up with positive resolution. If you need anything else, please feel free to contact me directly at thearnoldmgr@greystar.com. Sincerely, Candice Voigt Community Manager
Frequently asked questions about The Arnold
How is The Arnold rated?
The Arnold has a 3.9 star rating with 319 reviews.
When is The Arnold open?
The Arnold is closed now. It will open at 9:00 a.m.
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