This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Arnold
- Residential Leasing
- Austin, TX
About this business
The Arnold is East Austin's newest, luxury apartment community featuring studio, one & two bedroom apartments along the vibrant East 6th Street Corridor.
Location details
1621 E 6th St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
A great place to call home I love loving here. The staff and location are hard to beat. They host a lot of fun event each month and I really feel a sense of community here. The staff goes above and beyond and is so kind. I will be staying here for awhile.
Business response:
Hi! Thank you for your wonderful feedback. We're thrilled to hear you love the sense of community and enjoy our monthly events. Thank you, The Arnold Management
Verified Renter The move in process has been horrible. Nothing has been clear and it is very frustrating. We have gotten so many charges for things we didn't expect and frankly, the leasing office has not been clear about anything.
Business response:
Thank you for sharing your feedback, and I’m truly sorry to hear about your frustrating experience during the move-in process. That’s not the welcome we aim to provide. We understand how important clear communication is, especially during such a major transition. Our team sent out a “Welcome Home” email titled The Arnold - Qualification, prior to move-in, which outlines key steps, charges, and expectations Please feel free to reach out to our office and we’ll be happy to assist and clarify anything that’s still unresolved.
Verified Renter Easy move in process and excellent amenities. Navigating the place is a bit intimidating at first but once you get the hang of it everything is easily accessible.
Business response:
Hi! Thank you for your feedback on the move-in process and amenities. We're glad to hear you found everything accessible once settled in. Thank you, The Arnold Management
Verified Renter Everyone has been very helpful and kind. The apartment complex is very clean and the location is perfect. Can't wait to move in and enjoy the area.
Business response:
Hi! Thank you for your kind words about our helpful staff and clean complex. We're excited for you to move in and enjoy the perfect location! Thank you, The Arnold Management
Verified Renter Great place but very loud every night 9pm-1am. Music is always playing across the street from Ciscos next to Ramen spot. Random charges do get added to your account with no reasoning or receipt be aware of what you’re paying for. Parking is definitely not the most convenient but it seems secure and safe for your vehicle. Veery walkable location in between restaurants and shops 7/10 recommend the Arnold
Business response:
Thank you for your feedback! We apologize for the noise and any confusion regarding charges. We're glad you find the location walkable and the parking secure. Please reach out to us directly to discuss any account concerns. Thank you, The Arnold Management
Verified Renter I have greatly enjoyed my past two years at The Arnold. Residents and staff are so lovely. The location is perfect for walking to daytime activities, restaurants and nightlife. Highly recommend.
Business response:
Thank you for your kind review! We're thrilled to hear that you've enjoyed your time at The Arnold and appreciate your recommendation. We look forward to seeing you at our resident events! Thank you, The Arnold Management
Verified Renter It’s been good - gym and staff are wonderful. It’s great to be right off 6th close to bars and restaurants but safety is my biggest concern here.
Business response:
Hi, Thank you for your feedback! We're glad you enjoy the gym and staff. We are committed to ensuring a secure environment for all residents. Thank you, The Arnold Management
Verified Renter The Arnold has such a great community and a very helpful staff. The leasing staff was very helpful in getting me and my roommate started and the apartment itself is very clean.
Business response:
Hi! Thank you for your positive feedback about our community and staff. We're glad to hear the leasing team was helpful and that you're enjoying your clean apartment. Thank you, The Arnold Management
Verified Renter Maintenance team 10/10, specifically Tony. Leasing staff not great - I referred my friend, he signed a lease, and they refused to give me the referral bonus and couldn’t tell me why. Also if there are any issues with rent payment they will not notify you until you owe $400 in late fees. The last event they hosted we got a message saying to stop by for food/drinks which I found out once arriving that I needed to pay for?? Also when there is a spill or something in the hallways it takes days to get cleaned up. ... read more
Business response:
Thank you for your feedback. We apologize for the issues you've experienced with the referral bonus, rent notifications, and event communication, and we appreciate your praise for Tony and the maintenance team. We will address these concerns and work on improving our services. Thank you, The Arnold Management.
Frequently asked questions about The Arnold
How is The Arnold rated?
The Arnold has a 3.9 star rating with 322 reviews.
When is The Arnold open?
The Arnold is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com