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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We were with Telstra for six months upon moving in . every month we had a storm the internet would be out for over a week. when we would call to get fixed they would bounce us around from person to person lying to us and making promises they could not keep. three weeks ago it was the final straw. the internet went out and not only did it take two week to fix it but two weeks of calling everyday to get it fixed, more promises more lies. promised to get a call back from a case manager everyday for two weeks. We did not get a s... read more
I set up a business account August 2015. First problem, they placed it under the wrong ABN. 8 hours on the phone being shuffled from one department to the next, they finally understood the mistake. Quote comes back for the same plan and phone lines, under the correct ABN, more than double the original. Another 8 hours on the phone and assurance it will be credited back to the original Quote. Instore 24 hours before opening to set up and no internet. They cancelled the internet service. Advised 2 weeks to connect. Not good en... read more
Have had nothing but a bad experience with telstra since I joined last year. Two weeks I was without internet because they put through nbn when I requested adsl now I’m moving and yet again more drama and mistakes on telstras end is leaving me without internet yet again. Will not be choosing telstra again that’s for sure...
Got an Telstra. contract two years ago telling us we would get phone service. Two years old and we still can’t and are still paying $125 to 150 a A month fees and also has anyone else had trouble with stealing data who is with Telstra. And their staff will never help with anything you need a Lithgow or Bathurst
bring customer service back to Australia
Your company is a joke! Swapped from Optus to Telstra NBN with your Telstra TV and it has been two weeks and still cannot connect! Still using my OPTUS hardware and nbn as when I connected your hardware it only half worked! Now on the phone again only to be told by your Telstra Rep it’s not working due to ‘a technical glitch’!! Are you kidding me? Now on hold for over half an hour wanting to speak to someone who is ‘technical’! Your service to new customers is a disgrace. Why did I think this would be a good idea? Told you h... read more
We are finding it hard not to blame Telstra for our in out in out in out phone line and hardly ever working internet service. It is Telstra who take our money so the buck stops with them. It is the ‘joke of a service’ NBN’s faulty equipment that is causing our disgustingly bad services not our problem. Telstra the fact that we never get to speak with anyone that knows what is going on in our country because they are answering our distressed calls from half way around the world just adds to our total frustration. The hours we... read more
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is open now. It will close at 5:00 p.m.
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