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400 George Street, Sydney, NSW, 2000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
because 4 no shows for an nbn tech 4 times told bad weather is the reason all the days were nice clear days
I wouldn't reccommed these useless pieces of shits to anyone. was told 5 days ago my services woild be up and running it's Now Saturday and still nothing.
Im not happy with Telstra. I signed my contract over a week ago, and my number is still active on my pre paid mobile.
After 8 attempts to discuss the dreadful service and false promises of a their products, I am again disappointed to speak to another customer service rep that makes me go through the same 4000 questions that I had already completed the previous 7 times, each time no resolution is meet by the end of the phone call. Their go to response of “one of our escalation supervisors will contact you to discuss “ and no one ever calls back, I would have to say this is the most disappointed I have every been with a company and to top of ... read more
No wifi for 2 weeks, unable to contact customer's service. Literally paying for zero service from Testra, no one answers customers service calls or reply to emails.
Terrible company to deal with absolutely hopeless
It's more of an inconvenience to get an internet connection from Telstra. Every week there is an outage and then internet is not available for 2-3 days...once our contract finishes we will definitely change from Telstra to a better service provider!
Bad customer service. Constantly disrupted service. 1hr on the phone to just get a technician booked to come and fix the problem. Problem not fixed when technician come out.
Its amazing you guys guys are still in business its a hell off a nightmare ringing up about any complaint you are transfer to another department service you dont have one you get to the call centres overseas another nightmare i decided to jump onto the Telstra site and do a live chat to another about a problem they really dont want to know about it so my advice if you are a Telstra client boot them out and look at another poor service
Telstra Store has a 1.2 star rating with 733 reviews.
Telstra Store is open now. It will close at 5:00 p.m.
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