Telstra Store's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Telstra Store

1.2

About this business

Location details

400 George Street, Sydney, NSW, 2000, Australia

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2733 reviews
Select a rating
Yi Ting Wang's profile image
Yi Ting Wang 
6 years ago

Very bad service!! Applying for a refund always has no results and waited for nearly six months. Seven phone calls and network contacts have not been answered, and even threats from online customer service are not refundable.Fighting for my own rights has also been underestimated. It turned out to be such a service attitude.I will never use Telstra anymore and tell my friends that they will never use them again. 

Morgan Wragg's profile image
Morgan Wragg 
6 years ago

There's nothing inherently wrong with your service, but you still owe my parents $600. You literally broke 5 Telecommunication Acts and you've been found to be wrong by the ombudsman but you did nothing about that because you just don't give a damn. 

Effi Salmon's profile image
Effi Salmon 
6 years ago

Jugiong still without reliable Mobile Service start of Week 4 !!!! No updayes No Reasons given and your Regional Dealers are selling People new Phones that still don't work of course because it is a Network Issue !!Many of us in this Town are elderly and some are sick and need to get in a Car to drive for Miles to ger Teception !!!That is not accepyanle or providing any kind of Service 

Tony Oliveri's profile image
Tony Oliveri 
recommend  Recommended
6 years ago

Thank you Telstra for fixing my NBN drop outs with a smart modem that’s slower than dial up , what a joke 

Les Lane's profile image
Les Lane 
6 years ago

There is no way to contact a manager or someone from Australia...i’ve had an issue for 6 months with not resolution... 

Judy Becher's profile image
Judy Becher 
6 years ago

My home number has been inundated by calls supposedly from telstra today. When I ask what section, they say technical support So I then say I have a problem and they hang up. Wish Telstra could find and stop them ! 

Tegan Panzarino's profile image
Tegan Panzarino 
6 years ago

Telstra can suck it I have rang 3 times and those times it’s been disconnected 

Gemma Barazi's profile image
Gemma Barazi 
6 years ago

Absolutely appalling service by each and every service consultant I have spoken to regarding the reconnection of my services after paying my bill. They first sent my bills and disconnection notice to my previous address even though my current address was in their system and then when I sorted out a payment plan and was promised to have my suspension lifted after a certain amount had been paid, they then tell me...after the payments had been made...that my services won’t be reconnected until the full amount has been paid. Abs... read more

Gemma Barazi's profile image
Gemma Barazi 
6 years ago

Absolutely appalling service by each and every service consultant I have spoken to regarding the reconnection of my services after paying my bill. They first sent my bills and disconnection notice to my previous address even though my current address was in their system and then when I sorted out a payment plan and was promised to have my suspension lifted after a certain amount had been paid, they then tell me...after the payments had been made...that my services won’t be reconnected until the full amount has been paid. Abs... read more

Frequently asked questions about Telstra Store

How is Telstra Store rated?

Telstra Store has a 1.2 star rating with 733 reviews. 

When is Telstra Store open?

Telstra Store is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com