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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Not helpful at all
Not helpful at all
On behalf my husband . We have a coffee shop, 2 month ago the phone and the internet stop working after I changed to NBN for 14 days, I ask telstra to pay me for the damage, I couldn’t use Uber, Menulog, or receive calls from my costumers, After calling Telstra for 3 month they said ah your contract Under home phone, are you serious, I gave you my Abn number, and the address on the bill shop E1, After that they said we lost all your papers we can’t find anything, I send all the documents again, After that, every time I call ... read more
RecommendedI called the Bereavement Team to advise Telstra my Dad had passed away and to have the land line account changed to be under my Mum’s name. They took the details and said that would be changed within forty eight hours. A week later it was still under Dad’s name so I rang them again only to be told ‘Oh that order didn’t go through because your Mothers photo ID hadn’t been supplied! I was told to go to a TShop with ID to have it done. So I took my poor old Mum into the store along with her Taxi Council Card ( Govt issued) her ... read more
Can someone please contact us to escalate an issue? On Monday we will contact the Telco Ombudsman to intervene and maybe someone from Telstra will assist. Just contacted their Facebook messenger service and went around in circles. No provision of a number I could call just that the same case manager will call and reopen the case or to call their main number. We already did that. Phone calls, Facebook messages later we have wasted our time and worse off than before we contacted Telstra. If there was a -100 rating. They would ... read more
Can someone please contact us to escalate an issue? On Monday we will contact the Telco Ombudsman to intervene and maybe someone from Telstra will assist. Just contacted their Facebook messenger service and went around in circles. No provision of a number I could call just that the same case manager will call and reopen the case or to call their main number. We already did that. Phone calls, Facebook messages later we have wasted our time and worse off than before we contacted Telstra. If there was a -100 rating. They would ... read more
Can someone please contact us to escalate an issue? On Monday we will contact the Telco Ombudsman to intervene and maybe someone from Telstra will assist. Just contacted their Facebook messenger service and went around in circles. No provision of a number I could call just that the same case manager will call and reopen the case or to call their main number. We already did that. Phone calls, Facebook messages later we have wasted our time and worse off than before we contacted Telstra. If there was a -100 rating. They would ... read more
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is open now. It will close at 5:00 p.m.
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