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Telstra Store

1.2

About this business

Location details

400 George Street, Sydney, NSW, 2000, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2733 reviews
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Veronica Wright's profile image
Veronica Wright 
5 years ago

it could improve by actually giving me the service I'm paying for. My internet is down again and I'm so over calling, turning off and on and rebooting. I think my next option will be the Telecommunications Ombudsman 

Meredith Shepherd's profile image
Meredith Shepherd 
5 years ago

I am a small business owner and you along with nbn and totally destroying my business ! I have been dealing with this now for over a year ! I rang today to make another complaint only to find that my case manager has closed the case ! When we last spoke he told me he would reimburse me 2 months of my bill as a compensation for the hell ive been through for the past year ! When I phoned up today I found out he had closed the case ! Today alone my internet has cut out over 10 times . I run a hair and beauty salon and when the ... read more

Meredith Shepherd's profile image
Meredith Shepherd 
5 years ago
Brad Tindall's profile image
Brad Tindall 
5 years ago

Absolutely disgusted with the lack of customer service! No internet for 9 weeks, then have our email service deactivated. It has now been 4 days without email service. After being promised yesterday it would most definitely be reactivated by 8.34am today, it has not! After yet another phone call to Telstra to speak to incompetent staff, I was told ‘another 72 hours’. I am more than furious! 😡😡 

Cecil Benjamin's profile image
Cecil Benjamin 
5 years ago

Our cable has been out for 2 days. No advices from T. No help offered. No customer service. Service Tep said he would send me links and details - nothing had happened. In 2016 I spent hours of days with Telstra probs. Why should we have to waste our time chasing T, TIO and such. It’s just terrible service by a monopoly 

Kerry Krahnert's profile image
Kerry Krahnert 
recommend  Recommended
5 years ago

I've been with Telstra now for years and have been absolutely fantastic I was just wondering how I can up grade to the Samsung galaxy s10 + with the best data plan. Any information please would be great. thanks. Kerry 

Dawn Morey's profile image
Dawn Morey 
5 years ago

I have had no internet at home for 4 days & their support just keep lying about when it will be back up I’m so cheesed off 

Indumathi Selvarathinam's profile image
Indumathi Selvarathinam 
5 years ago

Very poor customer service. Tried to sort out a wrong bill. After 1 hour of talking back and forth the customer care representative hang up on me! Did not expect such a crap service from Telstra! 

Heath Molloy's profile image
Heath Molloy 
5 years ago

TelstraTelstraNBN Australia i would like to mention my disappointment with the lack of service from telstra, to connect my NBN network signed up on the 24th of January as i was told by telstra it would be up and going within 10 days in my street and now been told i need to wait till..... wait for it till May for NBN to be connected with telstra saying it is a NBN issue/fault however when i've spoken to the NBN they have mention no faults or booking have been made by telstra and my street in up and going, can some body please... read more

Frequently asked questions about Telstra Store

How is Telstra Store rated?

Telstra Store has a 1.2 star rating with 733 reviews. 

When is Telstra Store open?

Telstra Store is open now. It will close at 5:00 p.m.  

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