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Telstra Store

1.2

About this business

Location details

400 George Street, Sydney, NSW, 2000, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2733 reviews
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Mia Mengying's profile image
Mia Mengying 
4 years ago
Mark Dwyer's profile image
Mark Dwyer 
4 years ago

Sack you over seas staff The Rude and try to bully you and threatening people 

Brett Wilkinson's profile image
Brett Wilkinson 
4 years ago

Provide assistance to all Volunteer firefights not just the ones with a mobile account. Been away having financial difficulties paying home phone no assistance available. Long waits on hold. Un Australian 

Sally Harris-leys's profile image
Sally Harris-leys 
4 years ago

Be prepared to address problems rather than pretending they don’t exist. 

Kieran Fletcher's profile image
Kieran Fletcher 
recommend  Recommended
4 years ago

A warning to anybody considering using broadband services with Telstra - I consider myself to be patient and understanding, So I'm surprising myself with this post as I wouldn't thought it possible for an organisation to push me to the point of publicly taking issue with them. Telstra have managed it which is a noteworthy achievement they should not be proud of. My wife and I were with Telstra at our previous address with no issue, we moved home in April 2018 and since then we have lost our broadband service intermittently a... read more

Kieran Fletcher's profile image
Kieran Fletcher 
recommend  Recommended
4 years ago
Julio Rego's profile image
Julio Rego 
4 years ago

Worst service provider ever. Trying to find out what was happening with NBN outage in Holsworthy was a major task. Wouldnt tell me if it was just my connection or a wider problem. Would not explain what the problem was or give a time line for the service to be fixed, just a condescending "we understand your frustration" script. Their outage site now shows its a wider problem affecting the NBN in Holsworthy and it won't be fixed until 27 December. So no internet for 2 weeks and over Christmas. Merry Christmas from Telstra! 

Mick Neskes Hatzis's profile image
Mick Neskes Hatzis 
4 years ago

After close to 30 years, and after the last 2 days, I’m in search of a new carrier! The worst customer service I have received from any supplier FULL STOP! DISGRACEFUL! Gone to the dogs!! 

David Horsfall's profile image
David Horsfall 
4 years ago

your call centres in the Philippines do not listen to your customers and a dismissive when a complaint is raised. when you ask for a supervisor you have to wait an eternity. 

Frequently asked questions about Telstra Store

How is Telstra Store rated?

Telstra Store has a 1.2 star rating with 733 reviews. 

When is Telstra Store open?

Telstra Store is open now. It will close at 5:00 p.m.  

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