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Telstra Store

1.2

About this business

Location details

400 George Street, Sydney, NSW, 2000, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2733 reviews
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James Sherwood's profile image
James Sherwood 
4 years ago

Two employees loudly yelled about the fact they’d put their NBN hub into a puddle and someone might get electrocuted. Then they loudly stood outside and yelled about what they did through the week and read a newspaper. Then they left. Money well spent huh? Sure hope nobody gets electrocuted, I’m an avid videographer. 

Freedom Vivian's profile image
Freedom Vivian 
4 years ago

Test 5g BEFORE rolling it out 

LoLoma Hifo's profile image
LoLoma Hifo 
4 years ago

yesterday I was on the phone for 2 hours! than told they will call me back with in 2 hours about my issue, 2,3,4 hours pass so I call only to get yelled at an than they hung up on me than I call back an told that they don't have anything on record about my call mind you she was a Manger but they received my $700 on my bill. an than she hung up on me. called again Tobe told to call today they about to close! called today an the people I need to talk to work Monday - Friday 9am to 5pm umm not all of us can call those times as ... read more

Narelle Brown's profile image
Narelle Brown 
4 years ago

We live 1 of 4 town houses. All of them had no internet. Instead of sending one technician to do all the jobs. Telstra sent a different technician to do each job on different days. So incredibly unorganised and inefficient. 

Nathan Richau's profile image
Nathan Richau 
recommend  Recommended
4 years ago

innovative and progressive 

Lynette Chave's profile image
Lynette Chave 
4 years ago

Eighth outage in 12 months and this one 1 1/2 days after previous 8 day outage. Actually identifying the problem and fixing it permanently would be good. I am paying for a service that is not being provided - but no choice as I need the landline connection to get internet. So very very frustrated and disappointed. 

Lee Jay Dowdeswell's profile image
Lee Jay Dowdeswell 
4 years ago

literally everything needs to improve 

Joanne Morgan's profile image
Joanne Morgan 
4 years ago

2 hours on hold after they cancelled appointment to fix outage what a waste of my time! 

Mia Mengying's profile image
Mia Mengying 
4 years ago

Telstra are completely unable to port over existing numbers Porting over an existing number should be easy right? I've done the same through TPG, optus, vodafone with no issues. I bought a tesltra $300 pre-paid sim and activated it online 05/02/20, was told it would take 4-24 hours. I checked the next day 24hrs later and it had not worked. I then spent the next 4 days with multiple calls per day attempting to port over my old optus number. I was given conflicting information and eventually told it I would need to buy ANOTHER... read more

Frequently asked questions about Telstra Store

How is Telstra Store rated?

Telstra Store has a 1.2 star rating with 733 reviews. 

When is Telstra Store open?

Telstra Store is open now. It will close at 5:00 p.m.  

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