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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If I could rate a minus 10stars I would ... useless hopeless irritating poor customer service
If I could rate a minus 10stars I would ... useless hopeless irritating poor customer service
Purchased a new phone... had it set up in a telstra store... but was charged for their service. Even though I have neen a customer of theirs for many years. Took it home to discover only half my contacts were transferred over. Took it to JB HI FI and the lovely guy was not just more professional but fixed the issue and didn't charge me a cent. Explain this to me telsta why did i get charged for something that you didn't do correctly. Been trying to contact you ... with out response...
Purchased a new phone... had it set up in a telstra store... but was charged for their service. Even though I have neen a customer of theirs for many years. Took it home to discover only half my contacts were transferred over. Took it to JB HI FI and the lovely guy was not just more professional but fixed the issue and didn't charge me a cent. Explain this to me telsta why did i get charged for something that you didn't do correctly. Been trying to contact you ... with out response...
Allen Holmes WHERE ARE YOU (TELSTRA) IN AN EMERGENCY My wife carries a mobile phone purely to use in an emergency. We forgot to recharge the 12 month subscription which expired on 24/5/17 which had $270.00 in credit. I rang chat who initially gave the impression that it was no problem and they would fix. Chat advised OK to recharge only to find after I recharged they had not re-credited the $270. Chat then advised they did not have the authority to re-credit the expired amount of $270 and I should ring 132200. I did that and... read more
Allen Holmes WHERE ARE YOU (TELSTRA) IN AN EMERGENCY My wife carries a mobile phone purely to use in an emergency. We forgot to recharge the 12 month subscription which expired on 24/5/17 which had $270.00 in credit. I rang chat who initially gave the impression that it was no problem and they would fix. Chat advised OK to recharge only to find after I recharged they had not re-credited the $270. Chat then advised they did not have the authority to re-credit the expired amount of $270 and I should ring 132200. I did that and... read more
once again another problem and i have just been palmed off internet speed of .052 and that comes with all the dribble of tech support happy to take our money but no service hello ombidsmen once again
once again another problem and i have just been palmed off internet speed of .052 and that comes with all the dribble of tech support happy to take our money but no service hello ombidsmen once again
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is open now. It will close at 5:00 p.m.
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