Telstra Store

Lee Campbell 

on Facebook

7 years ago

You pay for a service and get nothing and can't Evan got on to any one it's a wonder you at telstra have .customers. 

Dannette Cole 

on Facebook

7 years ago

Absolutely disgusted in the pathetic service from Telstra!!!! ��������� My mum who is 80 years old, lives on her own & is a medical priority, has been without a phone now for 12 days & despite being told that it would be fixed 7 days ago, then fixed 5 days ago & then being promised that it would be fixed by 7pm tonight, I have just been told that it will not be fixed for another week. I have rung countless times to have this fixed & I just get the brush off with empty promises each & every time from someone that has no idea ... read more

Andrew Copelin 

on Facebook

7 years ago

54 minutes and then get cut off, that's the least of my problems, we have have moved 10kms from where we had internet, now we get the run around and keep telling us from a port not being available to the line is not good, please Telstra I just need a straight bloody answer I have three kids in high school who need the internet for school and I think I have waited long enough ( 7 months) for a straight answer. 

Stan Timms 

on Facebook

7 years ago

For nine months you have been charging me for an internet service that I don't have. 3 months ago it was apparently cancelled and the money reimbursed, but still I am being charged for this non existent service. After 8 separate times of calling your hopeless service team I have now received a warning of account closure for non payment of bills. I'll be at the end of my account closing phone line waiting for your call. You won't be getting a cent from me until this is all sorted. 

Stan Timms 

on Facebook

7 years ago

For nine months you have been charging me for an internet service that I don't have. 3 months ago it was apparently cancelled and the money reimbursed, but still I am being charged for this non existent service. After 8 separate times of calling your hopeless service team I have now received a warning of account closure for non payment of bills. I'll be at the end of my account closing phone line waiting for your call. You won't be getting a cent from me until this is all sorted. 

Andrew Copelin 

on Facebook

7 years ago

54 minutes and then get cut off, that's the least of my problems, we have have moved 10kms from where we had internet, now we get the run around and keep telling us from a port not being available to the line is not good, please Telstra I just need a straight bloody answer I have three kids in high school who need the internet for school and I think I have waited long enough ( 7 months) for a straight answer. 

Rabih Slaibi 

on Facebook

7 years ago

Telstra you are absolutely a shit company to deal with from costumer service to internet to phone calls to bills . My contract will finish soon and noway i will recommend this shit telstra to anyone . 

James Bindoff 

on Facebook

7 years ago

And we are off to optus!! Thanks for nothing! 7 months of internet issues and 2 months of no internet switch to optus and by some magic everthing is perfect � 

Gareth Robinson 

on Facebook

7 years ago

Some of life's mysteries: How many times does it take for Telstra to fix a bill misalignment? What is a 'bill misalignment'? Why can't Telstra employees talk to each other on the telephone? And why can't they send emails to each other? From on very frustrated Telstra customer who is 4 months into trying to resolve a single simple problem.