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400 George Street, Sydney, NSW, 2000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Internet and phone bundle not working at the moment called them up they said wait for 24 hours so I did that and called them after 24 hours they told me to wait for another 24 that looks like they dragging me and wasting my time so I told them to cancel it and I don't want they nbn service they told me I have to pay $500 for canceling the service that I'm not even getting it I ask them for a solution they made me wait for 2 hours and hang up the phone � lol � that's funny the most expensive company with the worst customer se... read more
Internet and phone bundle not working at the moment called them up they said wait for 24 hours so I did that and called them after 24 hours they told me to wait for another 24 that looks like they dragging me and wasting my time so I told them to cancel it and I don't want they nbn service they told me I have to pay $500 for canceling the service that I'm not even getting it I ask them for a solution they made me wait for 2 hours and hang up the phone � lol � that's funny the most expensive company with the worst customer se... read more
Telstra is a big, rude joke. How the government were allowed to sell it off overseas ill never know. It's an insult to have to speak to these people when you have a fault and they cannot understand and have no technical knowledge. Out internet cable in street has been down for 6 weeks now. Numerous calls to report, each time having to go through the rigmarole of telling the story , despite them supposedly having on screen in front of them. Twice a technician came out just to say " oh yes, broken, has to fixed, I'll report to... read more
Telstra is a big, rude joke. How the government were allowed to sell it off overseas ill never know. It's an insult to have to speak to these people when you have a fault and they cannot understand and have no technical knowledge. Out internet cable in street has been down for 6 weeks now. Numerous calls to report, each time having to go through the rigmarole of telling the story , despite them supposedly having on screen in front of them. Twice a technician came out just to say " oh yes, broken, has to fixed, I'll report to... read more
Hopeless customer support! Unable to answer simple questions and requests. This is not good enough,Telstra.
Hopeless customer support! Unable to answer simple questions and requests. This is not good enough,Telstra.
Absolutely disgusted in the pathetic service from Telstra!!!! ��������� My mum who is 80 years old, lives on her own & is a medical priority, has been without a phone now for 12 days & despite being told that it would be fixed 7 days ago, then fixed 5 days ago & then being promised that it would be fixed by 7pm tonight, I have just been told that it will not be fixed for another week. I have rung countless times to have this fixed & I just get the brush off with empty promises each & every time from someone that has no idea ... read more
You pay for a service and get nothing and can't Evan got on to any one it's a wonder you at telstra have .customers.
Telstra Store has a 1.2 star rating with 733 reviews.
Telstra Store is open now. It will close at 5:00 p.m.
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