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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Some of life's mysteries: How many times does it take for Telstra to fix a bill misalignment? What is a 'bill misalignment'? Why can't Telstra employees talk to each other on the telephone? And why can't they send emails to each other? From on very frustrated Telstra customer who is 4 months into trying to resolve a single simple problem.
one week no contact and called 7 times , internet still not hooked up WTF guys ?????
one week no contact and called 7 times , internet still not hooked up WTF guys ?????
Home service not reliable and customer service is very bad. It takes a while to talk to an operator and they are not able to solve my issue! Disruptions since many weeks now! I am thinking to close my account with them! Knowing that they are very expensive! It is a pity not to have a proper service !
Home service not reliable and customer service is very bad. It takes a while to talk to an operator and they are not able to solve my issue! Disruptions since many weeks now! I am thinking to close my account with them! Knowing that they are very expensive! It is a pity not to have a proper service !
Absolutely ashamed to call myself a telstra customer . I am overcharged on every bill and is in some cases tripple my contract price and telstra has not offered any help in rectifying these issues. I will definately be contacting the TIO with a request to be released from my contract. I was a vodafone customer for years and i never had any issues like i do with telstra. Worst service ever.
Absolutely ashamed to call myself a telstra customer . I am overcharged on every bill and is in some cases tripple my contract price and telstra has not offered any help in rectifying these issues. I will definately be contacting the TIO with a request to be released from my contract. I was a vodafone customer for years and i never had any issues like i do with telstra. Worst service ever.
Moved to Sydney earlier this year and incredibly our bill is still wrong. We have been charged double for our home bundle package for the last 5 months, and after hours and hours on the phone, explaining the same story, we are still waiting for resolution. The staff at the store can't help us, they direct us to the support line, I have called over a dozen times and no one calls back. I don't know what else to do. Can someone in Telstra land please escalate this? It's just plain ridiculous
Moved to Sydney earlier this year and incredibly our bill is still wrong. We have been charged double for our home bundle package for the last 5 months, and after hours and hours on the phone, explaining the same story, we are still waiting for resolution. The staff at the store can't help us, they direct us to the support line, I have called over a dozen times and no one calls back. I don't know what else to do. Can someone in Telstra land please escalate this? It's just plain ridiculous
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is open now. It will close at 5:00 p.m.
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